AN ASSESSMENT OF CORPORATE SOCIAL RESPONSIBILITY IN THE NIGERIAN BUSINESS ORGANIZATION (A CASE STUDY OF FIRST CITY MONUMENT BANK

ABSTRACT

This research study on “An assessment of corporate social responsibility” examined corporate social responsibility as both a concept and a practice. The researcher took a look at corporate social responsibility concept such as the history and meaning, perspectives, approaches, the cases for the against increased social responsibility, corporate social responsibility to stakeholders etc. the major objective of this study was to examine the practice of corporate social responsibility in a Nigerian company. To get correct information, the primary and secondary sources of data collection were used. As seen in chapter 3, the primary source included information gathered through the use of a well-structured questionnaire, while the secondary sources included the use of already existing materials such as textbooks related to the problem; the internet was also used. The study adopted the survey methodology of data analytical which was evident in the use of tables and analytical statistics as seen in chapter 4 to examine data collected through the questionnaire. Hypotheses formulated in chapter 1 were tested using the chi-square (X2) method of hypotheses testing. The study found out that the firm under observation practices corporate social responsibility, and that corporate social responsibility impacts employees commitment. Organizations should therefore ensure that they practice corporate social responsibility and incorporate its plans and policies into their strategic objectives. Organizations should also ensure that they treat every stakeholder group fairly.

TABLE OF CONTENTS

Contents page

Title Page

Declaration ii

Certification iii

Dedication iv

Acknowledgement v

Abstract ix  

Table of Contents x

List of Tables xiv

CHAPTER ONE 

INTRODUCTION

Background of the Study 1

Statement of the Problem 4

Objectives of the Study 6

Research Questions 7

1.4.1 Research Hypotheses 8

Significance of the Study 10

Scope and Limitations of the Study 12

Definition of Related Terms 13

Organization of the Study 15

Historical Background of the Study 16

CHAPTER TWO

REVIEW OF RELATED LITERATURE 

Introduction 21

History of Corporate Social Responsibility 23

Meaning of Corporate Social Responsibility 26

Findings on Corporate Social Responsibility 34

Perspectives on Corporate Social Responsibility 39

2.5.1 The case for Increased Social Responsibility 40

2.5.2 The case (arguments) against Increased

Social responsibility 44

2.6 Approaches to Corporate Social Responsibility 51

2.6.1 Philanthropy 52

2.6.2 Community based development approach 54

2.6.3 Creating Shared Value 56

2.7 Degree of Corporate Social Responsibility

Involvement 58

2.7.1 The Social Obligation approach 61

2.7.2 Social Responsibility approach 63

2.7.3 Social Responsiveness approach 64

2.8 Business Corporate Social Responsibility to

various stakeholders 66

2.8.1 Responsibilities to employees 67

2.8.2 Responsibilities to customers 68

2.8.3 Responsibilities to the Community 69

2.8.4 Responsibilities to Shareholders 70

2.8.5 Responsibilities to Government 71

2.9 First City Monument Bank (FCMB) Strategic  

Framework for corporate social responsibility 72

CHAPTER THREE

RESEARCH METHODOLOGY 

Introduction 83

Research Design 84

Area of Study 85

Population of the Study and Sample size 86

3.4.1 Sampling Technique 86

Methods of Data Collection 87

Data Analysis 88

Decision Rule 90

CHAPTER FOUR 

DATA PRESENTATION, ANALYSIS AND PRESENTATION 

Introduction 91

Data presentation 92

Data Analysis 94

Hypotheses testing and Analysis 103

CHAPTER FIVE 

SUMMARY, RECOMMENDATION AND CONCLUSION 

Introduction 119

Summary of Findings of the Study 119

Recommendations 121

Conclusion 123

Bibliography

Letter for Identification

Letter to Respondents 

Questionnaire