ABSTRACT
The general objective of this research study was to investigate effect of BPR on performance of
Pharmacy and Poisons Board.The findings in this study will be beneficial to scholars in the
business process reengineering to identify gaps that need to be expounded upon. This study will
also be important to the various users of this research information who include government
regulators, Pharmacy and Poisons Board, other medical regulatory bodies, government agencies,
donors, other stakeholders investors and academia. The findings in the study will also be useful
to top management of the different health regulatory bodies in Kenya since they will be able to
know the contribution of business process reengineering as a strategic tool in the Public Health
Sector.This study adopted a descriptive survey design. The findings indicated that training of
staff have the highest effect on Performance of Pharmacy and Poisons Board followed by
Technology, then organization structure while Continuous improvement had the least effect on
Performance of Pharmacy and Poisons Board. All the variables were significant as their P-values
were less than 0.05.Based on the findings, it can be concluded that Pharmacy and Poisons Board
has automated most of operation and hence technology is a major contributor to effective
performance of Pharmacy and Poisons Board.On the basis of staff training, the study
recommended that Pharmacy and Poisons Board should encourage more of its employees to
further their education by enrolling in institutions of higher learning and tertiary colleges in order
to achieve the required development objectives and the range of competencies, knowledge and
skills which are necessary to meet effectively the career development needs of human resources
handling medical and phamacy operations.
IMMACULATE, N (2021). Business Process Reengineering Practices And Performance Of Pharmacy And Poisons Board In Kenya. Afribary. Retrieved from https://afribary.com/works/business-process-reengineering-practices-and-performance-of-pharmacy-and-poisons-board-in-kenya
IMMACULATE, NAIBEI "Business Process Reengineering Practices And Performance Of Pharmacy And Poisons Board In Kenya" Afribary. Afribary, 01 Jun. 2021, https://afribary.com/works/business-process-reengineering-practices-and-performance-of-pharmacy-and-poisons-board-in-kenya. Accessed 09 Oct. 2024.
IMMACULATE, NAIBEI . "Business Process Reengineering Practices And Performance Of Pharmacy And Poisons Board In Kenya". Afribary, Afribary, 01 Jun. 2021. Web. 09 Oct. 2024. < https://afribary.com/works/business-process-reengineering-practices-and-performance-of-pharmacy-and-poisons-board-in-kenya >.
IMMACULATE, NAIBEI . "Business Process Reengineering Practices And Performance Of Pharmacy And Poisons Board In Kenya" Afribary (2021). Accessed October 09, 2024. https://afribary.com/works/business-process-reengineering-practices-and-performance-of-pharmacy-and-poisons-board-in-kenya