This project is aimed at finding out how commercial banks control their customers accounts, which actually means the way the commercial banks safeguard their customers accounts and how they carry out their duties as the custodians of their customers accounts.
Apart from the study guard at looking of the general activities of the banks with regards to customers accounts this study more specifically involves finding out the rules and procedures set down by these banks for the proper control of their customers accounts, the staff in charge of their customers accounts, the staff in charge of carrying them out in accordance with the policies and objectives of the banks, and also with statutory regulation.
The researcher delved into all these in order to enlighten the customers, and any other individual reading this project on the extent to which the banks go so as to satisfy their customers. Also certain aspects of banking which have been misunderstood by people over the years were clearly sorted out.
The information I obtained in the cures of my writing this project has helped me to established the face that commercial banks places a lot of emphasis on the good control of customers accounts, this is because these accounts make up the livewire of the existence of these commercial banks.
Finally, the findings were summarized and thereafter several suggestions and recommendation have been made to commercial banks in general so as to improve the over all efficiency and effectiveness of the control of their customers accounts.
TABLE OF CONTENTS
Table of content
1.1Background of the study
1.2Statement of the study
1.3Objective of the study
1.4Significance of the study
1.5Limitation of the study
1.6Definition of the terms
2.1Review of related literature
Research design and methodology
3.1Source of data
3.2Location of data
3.3Method of data collection (literature work only)
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