ABSTRACT
There are limited employment opportunities in formal sectors in Africa and Tanzania
in particular, and that the number of people engaged in informal sectors as daily
source of income generation is increasing. In addition informal sector consists of
small scale units engaged in production and distribution of goods and services with
the primary objective of generating income. This study was conducted to examine
how mobile phone vending services contribute to poverty reduction among mobile
phone vendors in Tanzania, a case of Dodoma Municipality .The specific objectives
included to determine effectiveness of the type of mobile phone services provided by
different companies, to determine the effectiveness of the vending process, to
determine the benefits of vending services to poverty reduction, and to determine
challenges and suggestions for improving the businesses.
Data were collected through cross–sectional survey using interviews and
questionnaires and used a sample size of 105 respondents, which comprised officers
from the mobile phone companies in Dodoma urban. The data gathered were
analyzed using Statistical Package for Social Scientist (SPSS Version 16) as well as
content analysis.
The findings indicate that, the leading mobile phone services vendors belong to
Vodacom, followed by Tigo, Airtel, and Zantel. There were also vendors who
provided a combination of these different mobile phone companies services.
It is concluded that benefits obtained from vending mobile phone services, include
provision of employment, increased income and increased in social capital network.
It concluded that there is ineffective and inefficient of mobile phone services
provision because of lack of working capital, reliable permanent work places, poor
training and skills.
Therefore, it is recommended that Mobile Phone Companies should provide a room
for training their customers particularly, vendors on how to operate their business and
promote skills for better services provision among vendors, and mobile phone service
vendors should be used as formal employment rather than informal employment.
Henry, K (2021). Contribution Of Mobile Phone Vending Services To Poverty Reduction Among Vendors In Tanzania: A Case Of Dodoma. Afribary. Retrieved from https://afribary.com/works/contribution-of-mobile-phone-vending-services-to-poverty-reduction-among-vendors-in-tanzania-a-case-of-dodoma
Henry, Kakuru "Contribution Of Mobile Phone Vending Services To Poverty Reduction Among Vendors In Tanzania: A Case Of Dodoma" Afribary. Afribary, 25 Apr. 2021, https://afribary.com/works/contribution-of-mobile-phone-vending-services-to-poverty-reduction-among-vendors-in-tanzania-a-case-of-dodoma. Accessed 23 Dec. 2024.
Henry, Kakuru . "Contribution Of Mobile Phone Vending Services To Poverty Reduction Among Vendors In Tanzania: A Case Of Dodoma". Afribary, Afribary, 25 Apr. 2021. Web. 23 Dec. 2024. < https://afribary.com/works/contribution-of-mobile-phone-vending-services-to-poverty-reduction-among-vendors-in-tanzania-a-case-of-dodoma >.
Henry, Kakuru . "Contribution Of Mobile Phone Vending Services To Poverty Reduction Among Vendors In Tanzania: A Case Of Dodoma" Afribary (2021). Accessed December 23, 2024. https://afribary.com/works/contribution-of-mobile-phone-vending-services-to-poverty-reduction-among-vendors-in-tanzania-a-case-of-dodoma