EFFECT OF EMPLOYEE SUPERVISION ON THE ORGANIZATION’S PERFORMANCE A CASE OF NANSANA MUNICIPAL COUNCIL WAKISO DISTRICT

TABLE OF CONTENTS

DECLARATION

APPROVAL

DEDICATION

ACRONYMS

LIST OF TABLES

ABSTRACT

CHAPTER ONE: BACKGROUND

1.0 Introduction 1

1.1 Background of the Study 1

1.2 Problem Statement 3

1.3 Objectives of the Study 4

1 .4 Research Questions 4

1 .5 Scope of the Study 4

1.6 Significance of the Study s

1.7 Justification of the study 5

1.7 Conceptual Framework 6

CHAPTER TWO: LITERATURE REVIEW 7

2.0 Introduction 7

2.1 Theoretical Review 7

2.2 Conceptual Review 8

2.2.1 Employee Supervision 8

2.2.2 Organizational Performance 9

2.3 Effective Mechanisms of Supervising Employees 9

2.4Effects of Supervision on Organizational Performance 10

2.5 Keys to Effective Supervision 11

2.6 Summary of the Literature Review 12

CHAPTER THREE 14

METHODOLOGY 14

3.0 Introduction 14

3.1 Study Design 14

3.2 Study Area 14

3.3 Sample size 14

3.4 Sampling Procedure and Selection 14

3.5Methods, Tools and Techniques 14

3.6 Data Processing and Analysis 15

3,7 Ethical Issues 15

3.8 Limitations and Delimitations 16

3.9.2 How limitations were solved 16

CHAPTER FOUR 17

DATA PRESENTATION, ANALYSIS AND DISCUSSION OF FINDINGS 17

4.0 Introduction 17

4.1 Demographic Presentation of Respondents 17

4.2: Presentation of findings of employees being supervised 20

4.3 Response for abstract questions 21

4.4: Section for Supervisors 22

4.5 Response for structured questions of supervisor 24

CHAPTER FIVE 26

DISCUSSIONS, CONCLUSIONSAND RECOMMENDATIONS 26

5.0 Introduction 26

5.1 Discussions .26

5.2 Conclusions .27

5.3 Recommendations 27

APPENDIX 1: QUESTIONNAIRE 31

APPENDIX H: WORK PLAN 35

APPENDIX III: RESEARCH BUDGET FRAMEWORK 36

APPENDIX IV: SKETCH MAP SHOWING THE STUDY AREA 37

ABSTRACT 

The study was entitled to the Effects of employee supervision on the organization’s performance in Nansana Municipal Council Wakiso District. The study was guided by three major objectives namely; to find out various means which organizations use to supervise their employees, to find out the best effective mechanism of supervising employees by their employers and to find out the effects of employee supervision on the organization’s performance. The study used both qualitative and quantitative data design. The findings of the study was that each supervising mechanism has a disadvantage and an advantage depending on the environment it is being used in, the people it is being applied on as well as the intended purpose for that supervising mechanism and that supervision of employees ensures quality of work, reduces employee absenteeism and it is a motivational tool for employees to understand their weakness and strength while at work. The study recommended that organizations should always carry out employee supervision to get good results; supervisors should always asses the advantages and disadvantages of a particular supervising mechanism before it is recommended for use. Supervisors should also assess the effects of each mechanism and know which one to use in order to attain best results. The study concluded that indeed supervision of employees at work places is very vital in ensuring quality and effective performance of organizations and in order for companies to yield much from its employees there is need to have middle managers to coordinate employees.