EMPLOYEES’ PERCEPTIONS OF REWARD SYSTEM AND EMPLOYEES’ ATTITUDE TO WORK IN CAPE COAST TECHNICAL UNIVERSITY

ABSTRACT

The study was conducted to assess employees’ perceptions of reward system and employees’ attitude to work in Cape Coast Technical University (CCTU). The quantitative approach and descriptive survey design were adopted for the study. The study population was 400 permanent staff made up of 146 senior members, 86 senior staff and 168 junior staff. A sample size of 196 was used. Respondents were selected through simple random sampling technique. Structured questionnaire was the instrument used with an internal consistency of 0.887 (Cronbach’s Alpha value). A Statistical techniques such as mean, standard deviation, percentage, frequency count, and multiple regression analysis were used to analyse the data. The findings that emerged from the study show that workers at CCTU were not fully aware of the components of rewards that exist in the University. Also, the findings showed that expectations of workers regarding reward system at CCTU have not been met by the University. Based on the findings that emerged from the study, it was concluded that reward system of the University is a significant positive predictor of employees’ attitude to work at the University. It is recommended that the Personnel and Welfare Section of CCTU must intensify the communication of reward policies regulating the exchange relation between the University and its workforce. Finally, employee needs analysis should be conducted to identify what reward systems motivate employees so as to have a positive influence on the attitude of the workers at the Technical University.