Employees’ Perceptions Of Sexual Harassment At Cresta Jameson Hotel In Harare

ABSTRACT

The research sought to analyse employees’ perceptions of sexual harassment at Cresta Jameson

Hotel. No study has been done so far in Zimbabwe on employees’ perceptions of sexual

harassment. The study aimed at determining the effectiveness of strategies implemented at

Cresta Jameson Hotel to deal with sexual harassment. The other objective was to establish the

impacts of sexual harassment among employees at Jameson Hotel. The research was a case study

and used purposive and convenient sampling. The study population were the managers and nonmanagerial

employees. The study obtained its findings from face to face interviews, company

records, journals and text books. The targeted population was 35 employees. The researcher

interviewed three managers and 26 non-managerial employees at Cresta Jameson Hotel. The

response rate was 84%. It was found that sexual harassment was common at Cresta Jameson

Hotel. Males were identified as the main perpetrators of sexual harassment. Employees were

afraid of reporting sexual harassment cases as they were ridiculed due to limited confidentiality.

The hotel lackedtrainingand adequate policies on sexual harassment. The researcher suggested

that hotels should formulate strong sexual harassment policies. There is need to train and retrain

employees continuously on sexual harassment. Hotels should encourage employees to report

cases of sexual harassment and ensure them of confidentiality. Further research can be

undertaken in other hotels in Zimbabwe.