Factors Affecting The Performance Of Employees At The Ministry Of Health Headquarters, Uganda

ABSTRACT

This study analyzed factors affecting the performance of employees at the Ministry of Health headquarters, Kampala. The objectives of the study were to assess how working conditions affect the performance of employees; establish how monitoring and evaluation system affects performance of employees; and, examine how monitoring and evaluation capacity development affects employee performance. Random and non-random sampling techniques were used to select the samples by use of self-administered questionnaires which provided sufficient data from the sample selected. Data was analyzed quantitatively using Statistical Package for Social Scientists, while qualitative data was analyzed by use of content analysis. The study targeted 124 respondents, and 102 questionnaires were returned -- representing 82% response rate. Purposive sampling was used to select senior staff while random sampling was used to select the other staff. The study revealed that M&E capacity development made the highest contribution to the performance of employees. Working conditions were the second best contributor to performance. The study recommends that the Ministry should improve working conditions further, especially salaries and fringe benefits since these contribute to employee performance. Evaluation capacity development should also be improved further since it contributes highly to performance of employees. The effect of monitoring and evaluation system should be an area of further research in future since not much was seen to impact on employee performance.