Research Papers/Topics in Business Management

Impact of Customer Relationship Management (CRM) on the Performance of Deposit Money Bank in Nigeria

Abstract-This research seeks to examine the impact of CRM on the performance of deposit money banks in Nigeria between 1999 and 2013. The researchers uses OLS multiple regression to examine the impact of complaint management, timeliness in service delivery, security of money and ease of opening account on ROA, ROE and ROI of deposit money banks. The co-integration test carried out showed that there is the existence of long-term equilibrium relationship between CRM and deposit money banks perf...

Disruptive Innovation, the way forward for the Nigerian economy

Most sectors of the Nigerian economy need updation not only to align the Nigerian business environment with trending global economic models but also to boost the Nigerian economy. It is therefore imperative for businesses, venture capitalists and potential investors to do a proper evaluation of the operations of the various sectors of the Nigerian economy to identify possible gaps that could be filled.In business theory, disruptive innovation is an innovation&nbs...

Effectiveness of regulations in building effective institutions in Nigeria

Regulation is one of the primary tools of government for managing the economy, influencing behavior, and implementing policy. In the current political and economic environment with major constraints on government expenditure coupled with social resistance to higher taxes especially where the citizens are not seeing the effect of paying tax. A regulatory policy may receive more attention as governments use the tool of regulation as the key instrument of public policy.

Business Plan for Cake Business

EXECUTIVE SUMMARYWho We Are Cake World Ventures is a business based mainly on cake making and delivery within the city of Abuja; serving both student and professional population. Created in 2013, the business began operation in 2014 as a catering kitchen, specializing in wedding cakes; cup cakes, birthday cakes, indies cakes, breakfast and lunch packages. The business now looks to introduce a coffee shop which also offers ice cream and yogurt.Table of Contents Executive Summar...

Dry Cleaning Laundry Business Plan

1.0 Executive StatementWAB Dry cleaning and Laundry Company is a start-up enterprise to be established in Abuja metropolis as a division of WAB Ventures Ltd, a private limited company owned by the owner. At WAB Dry cleaners, the company will provide dry cleaning and laundry of garments, offered with regular home or office pick-up and delivery services. The company will use state-of-the-art cleaning technology for all fabric care. We offer a variety of dry-cleaning ser...

Business Plan for Poultry farming

EXECUTIVE STATEMENT Poultry business is an agriculture business based mainly on rearing hens that are in the category of birds in poultry farming. The sale and delivery of their produce will be within the city of Abuja; serving both markets, local shops, and professional population. Although this business may be taking off from the scratch, the market is viable and demand for poultry keeps increasing as the Nigeria-Abuja population continues to increase. There is no iota of doubt th...

Uni-Sex Saloon Business plan-proposal

Executive StatementThis barbing salon will offer more than just the regular barbing; it is designed to offer extra services which include hair treatment, Men hair curls, hair moisturising solution, hair dye, variety of celebrity cuts, and lots more. Unique barbing saloon is designed to move with the trend of fashion and societal changes that make young guys stand out and make older men look younger and attractive.  Barbing salon business is not a seasonal business in the sense ...

BEAUTY SALON BUSINESS PLAN

INTRODUCTIONBeauty salon business is one of those businesses that can thrive irrespective of the economic situation of the country. Previous investigations had revealed that recession hardly had an effect on how the population take care of their hair and other personal hygiene. In Nigeria, women still adorn different hairstyles every week, children either boys or girls including men equally visit salon from time to time. Furthermore a number of recent trends, notably the in...

Project Management: Crashing and Risk Management

Matrix Engineering Company specializes in construction, rehabilitation and dismantling of tanks, and other turnkey projects. Matrix Engineering Company prides itself on its ability to delivery good quality projects under budget and as scheduled. The company takes project planning very seriously and usually aims for up to 90% probability of completion and would manage the remaining risk with its expertise in operational excellence.Emerald Refinery and Petrochemical Company, one of Matrix’s b...

Telenor Serbia Case

In summary, Serbia presents opportunity for growth and Telenor should offer financial services to the niche market. It should position as branchless, fully-mobile and use existing network as distribution channel. Its designed services are superior to the competition and this would engender loyalty of its customers – translating into profits.

Societie Raffineur Case

Société Raffineur, a French company that buys nickel ores from variety of mines and process into three grades of pure nickel, was grappling with its complex raw material and production scheduling problem. The old foreman that who responsibilities included planning of the schedule had unfortunately passed away and his successor had been incapable of successfully dealing with this problem, which resulted in a loss of $1 m in July due to the purchase of extra electricity at higher prices. The ...

Cooper Industries Inc. Case

Cooper Industries Inc., a company with considerable financial strength and solid management, has a strong record of acquiring companies in a friendly takeover way, aiming at: expanding its portfolio into new markets, gaining the know-how in high quality product lines and making synergies that would lead to economies of scale. Within this context, Nicholson Company is under scope to be acquired.  Although Cooper had made an offer, which was rejected initially; at the moment in time ...

Eagle Airlines Case

The scope of this report is to provide advisory content to Eagle Airlines regarding the profitability of investment in a new aircraft, Piper Chieftain, as well as general recommendations on the profitability of operations. For the purposes of the analysis, several methods were employed in order to evaluate how changes in uncertain input parameters affect profitability: case scenarios, one-way sensitivity analysis, two-way sensitivity analysis and Monte Carlo simulations. Sensitivity ana...

Raising Employability Bar and Building Entrepreneurial Capacity in Youth: A Case Study of National Social Investment Programme in Nigeria

Nigeria is no doubt currently among the countries embattled with a high rate of unemployment. Due to the present economic challenges, which have lasted over a decade. To examine the impact level of the social investment programme on the beneficiaries, qualitative research was carried out and the instrument was structured on complete open-ended, by one-one interview and online platforms (Whatsapp and Facebook groups). N-teach (150,000 beneficiaries), N-health (20,000 beneficiaries) and N-agro ...

Impact of Information Technology (IT) on the performance of employees in General Hospital Nasarawa (GHN), Nasarawa State.

Abstract:Information Technology (IT) is expected to provide quality services to the employees at the time that the service is seriously needed but this is often not achieved in practice because accessing the services is still entangled with internal and external constraints. The main objective of this study is to determine whether the application of Information Technology offer satisfactory performance of employee in General Hospital Nasarawa. Data was collected using a well struc...

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