ABSTRACT This research is aimed at development of a Service Procurement Decision Support System that is meant to assist the ICT department in procurement decision making processes. The researcher had proposed the idea of introducing a new system after discovering problems that were being experienced as a result of manual processes, some of the problems include; delays in procurement decision making, corruption as some procurement members can choose their relatives or friends and also lack of ...
ABSTRACT Kenya‟s vision 2030 under the economic pillar on financial services sector, seeks to create a vibrant and globally competitive financial sector that seeks to transform the country Deposit-Taking SACCOs operation through adoption of innovative information system. In Kenya, Deposit-Taking SACCOs are legal financial institutions under SACCO Societies Act 2008. They serve demand for access for credit to underserved populations excluded by commercial banks and face challenges such a...
ABSTRACT Datlabs Pvt ltd is a pharmaceutical manufacturing company. Its main thrust is the, manufacture of various drugs under license and focuses less on drug research. Datlabs Pvt Ltd was using a manual system to train its employees and to document drug reactions. The use of the manual system made it difficult for Datlabs to keep their employee training up to date and also whenever they had training a lot of work was put on hold as the employees or those being trained had to physically be p...
TABLE OF CONTENTS CHAPTER ONE: INTRODUCTION .................................................................................... 1 1.1 INTRODUCTION ........................................................................................................... 1 1.2 BACKGROUND OF THE STUDY ................................................................................ 1 1.2.1 Background of the Organization ............................................................................... 1 1.2.2 Org...
ABSTRACT This research investigated the usage of web 2.0 technologies (W2T) for learning practices in higher learning institutions. These technologies include wikis, blogs, YouTube, Facebook, Whatsapp, Twitter, Google Doc and MySpace. However, learning practices include activities such as assignment, assessment, discussion, lectures, searching learning materials (library), communication and collaboration. Data were collected by two approaches which are semi-structures interview and questionna...
ABSTRACT The primary purpose of this study was to examine and understand the nature of Information and communication technology (ICT) supported formal women business networks (eFWBNs) and their contribution to the development of women entrepreneurs. For over a decade, studies on women’s entrepreneurship, particularly those in sub-Saharan Africa, have reiterated the importance of, and need for, women’s involvement in formal women business networks (FWBNs). In this study, FWBNs are defined ...
Abstract Background: Studies have shown that the traditional banking sector is under threat from digital banks and financial technology (fintech) organisations that can operate with a lower cost base and respond to the market faster. In response to this threat, leading banks have implemented Robotic Process Automation (RPA) to reduce costs and simplify operations. The adoption of RPA has, however, proven to be challenging as in many cases the impact of automation technology implementations is...
ABSTRACT The purpose of this research is to explore the influence of performance expectancy, effort expectancy, social influence, facilitating conditions and behavioural intention on consumers’ adoption of Internet banking in Ghana. Studies on Internet banking in developing countries have so far focused more on issues relating to adoption, use, deployment and diffusion. The most dominant among these areas is studies on adoption. However, there still remain salient factors of Internet bankin...
ABSTRACT The study purposed to investigate the experience, contribution and opinions of users of institutional repository (IR) developed at University of Ghana (UG) and also find the challenges facing the institutional repositories (called UGSpace) at the University of Ghana. This study is conducted using a qualitative research approach and the case study research technique. The data collection tool was an unstructured interview guide. The study found out that most of the respondents were una...
ABSTRACT The ubiquity of the internet affords both healthcare professionals and lay users the opportunity to access a wide range of Online Health Information (OHI) resources. However, in the midst of the abundance, the OHIseeker (OHIS), whether medically trained or not, remains the primary decision maker who determines the quality or otherwise of the information consumed. With quality of online information generally being called into question by many researchers who believe that the content i...
ABSTRACT One of the underlying factors that need to be taken seriously when using the internet to transact business is trust. The lack of face to face interaction in the e-commerce trade leads to a lack of trust which is hindering e-commerce. This research seeks to investigate how Ghanaian e-commerce firms institute trust in their websites and how that influences consumer trust. Past research on trust in e-commerce has been considering only one side of trust at a time, that is, either at the...
ABSTRACT In an attempt to go paperless, public sector institutions (PSIs) in developing countries are beginning to position themselves in a manner that drives them to implement the necessary digital technologies to achieve this aim. Enterprise Content Management (ECM) systems are one of the technologies that enhances digital transformation by managing a wide range of contents and business processes or workflows of institutions. This research sets out to understand ECM implementation and use i...
ABSTRACT This research set out to understand why and how higher education institutions in sub-Saharan Africa countries opt to develop bespoke IS instead of packaged proprietary software. The literature on Higher Education Information Systems (HEIS) stresses the selection, adoption and implementation of Enterprise Resource Planning (ERP) packages in higher education institutions paying touching briefly on the development of bespoke software for higher education management. This study extends t...
ABSTRACT The field of Information Systems (IS) over the last 5 decades of its existence has witnessed diverse research works in the advanced as well as the developing economies. As new concepts and issues in Information Communication Technologies (ICT’s) continue to increase, continuous efforts are being made to document the research topics, theoretical applications and new trends. The advanced economies have predominantly set the pace and direction of research in the IS terrain. As a resul...
ABSTRACT The petroleum industry is one of the essential industries globally. State participation and vertical integration are some of the most prevailing phenomena in the industry. This study sought to assess the impact of ownership and vertical integration on the performance of petroleum firms. Petroleum firms were categorized into four different clusters, based on ownership types, comprising fully private, minority state owned, majority state owned and fully state owned for the assessment o...