The Influence of Performance Appraisal on Employee Motivation and Productivity

ABSTRACT

The aim of this study was to examined the influence of performance appraisal on employee motivation and productivity in the Nigerian Ports Authority (NPA) Apapa, Lagos. The study was carried out in Nigerian Ports Authority, Apapa, Lagos State. A total of 150 questionnaires were distributed and gotten back after completion. Data were collected using Employee Productivity Scale, (EPS) (Chen and Tjosvold, 2008), Performance Apprasal Scale (PAS) (Pearce and Porter, 1986) and The Multidimensional Work Motivation Scale (MWMS) (Gagne, M., et. al., 2010). The collected data were analyzed using One-way ANOVA, Pearson Product Moment Correlation and Regression Analysis and Independent T-test. In this research, the statistical finding showed that performance appraisal has a significant positive correlation with employee motivation. This means that as performance appraisal increases, participants’ employee motivation also increases. Furthermore, from the findings of this study, the statistical finding showed that performance appraisal has a significant positive correlation with employee productivity. This means that as performance appraisal increases, participants’ employee productivity also increases. Finally, the statistical finding showed that there is a combination effect between performance appraisal, employee motivation and productivity. This means that as performance appraisal increases as participants’ employee productivity and employee motivation also increases. The findings were discussed using appropriate theories and reviews.

TABLE OF CONTENTS

Tittle page                                                                                                                               i

Table of contents                                                                                                                    ii

Certification page                                                                                                                   iv        

Dedication                                                                                                                              v

Acknowledgement                                                                                                                  vi

Abstract                                                                                                                                  vii

CHAPTER ONE

Introduction                                                                                                                            1

Background of the Study                                                                                                        1

Statement of the Problem                                                                                                       4

Objectives of the Study                                                                                                          5

Significance of the Study                                                                                                       5

Scope of Study                                                                                                                       6

Operational Definition of Variables                                                                                       7

Literature Review                                                                                                                   8

Theoretical Review                                                                                                                 23

Empirical Review                                                                                                                   35       

Research Questions                                                                                                                37

Hypotheses                                                                                                                             37                                                                                           

CHAPTER TWO

Method                                                                                                                                    38

Research Setting                                                                                                                     38

Research Design                                                                                                                     38

Research Population                                                                                                               38

Sample and Sample Technique                                                                                               40

Research Instruments                                                                                                              40

Data Analysis                                                                                                                          42

CHAPTER THREE                                                                   

Result                                                                                                                                      43

CHAPTER FOUR

Discussion                                                                                                                               47

CHAPTER FIVE

Conclusion                                                                                                                              53

Recommendation of the Study                                                                                               53

Limitations of the Study                                                                                                         57

References                                                                                                                              59

Appendixes