Abstract
The influence of customer expectations and service encounters on perception of service quality in fastfood retailing was investigated in this study, using 196 patrons of three fast food outlets in Oshodi-Isolo Local Government Area of Lagos State.
(PH.D), T (2021). Influence of Customer Expectations and .Service Encounter on Perception of Service Quality in Fast Food Retailing. Afribary. Retrieved from https://afribary.com/works/influence-of-customer-expectations-and-service-encounter-on-perception-of-service-quality-in-fast-food-retailing
(PH.D), Talwot "Influence of Customer Expectations and .Service Encounter on Perception of Service Quality in Fast Food Retailing" Afribary. Afribary, 18 May. 2021, https://afribary.com/works/influence-of-customer-expectations-and-service-encounter-on-perception-of-service-quality-in-fast-food-retailing. Accessed 28 Apr. 2024.
(PH.D), Talwot . "Influence of Customer Expectations and .Service Encounter on Perception of Service Quality in Fast Food Retailing". Afribary, Afribary, 18 May. 2021. Web. 28 Apr. 2024. < https://afribary.com/works/influence-of-customer-expectations-and-service-encounter-on-perception-of-service-quality-in-fast-food-retailing >.
(PH.D), Talwot . "Influence of Customer Expectations and .Service Encounter on Perception of Service Quality in Fast Food Retailing" Afribary (2021). Accessed April 28, 2024. https://afribary.com/works/influence-of-customer-expectations-and-service-encounter-on-perception-of-service-quality-in-fast-food-retailing