Organizational Climate And Employee Job Satisfaction In British American Tobacco, Abuja

ABSTRACT

This study examined the impact of organizational climate on employee job satisfaction, using British American as a case study. Using Taro Yamani formulae, 70 sample size was drawn from the population of 85 employees of the organisation. The study adopted survey research method to administered (online) 38 structural questions (five-Likert scales) questionnaire to obtain the primary data from the sample.50 representing 71.42% of sample responded to the questionnaire. The regression statistical tool, with the aids of SPSS 23, was used to analyze the sourced data for the four formulated hypotheses. The study found a positive and significant relationship between Organisational values and job satisfaction in British American Tobacco, Abuja. More also, the study found a positive and significant relationship between workplace environment and job satisfaction in British American Tobacco, Abuja. Furthermore, the study found a negative but insignificant relationship between policies & procedures and job satisfaction in British American Tobacco, Abuja. The study also found a negative but insignificant relationship between organisation structure and job satisfaction in British American Tobacco, Abuja. The workplace environments are crucial to the employee, particular in the present era of COVID-19 as such management should accord it specific attention in other to create a job satisfaction environment. The management should put in place a programme that employees can key in for their personal development and advancement to keep alive elements of job satisfaction factor at all time for the employee.

Keywords: Organisational Values, Policies & Procedures, Organisational Structure, Workplace Environment, Job Satisfaction