ABSTRACT
This study focused on assessing the perception of beneficiaries on health insurance
services offered by National Health Insurance Fund with specific focus to examine
the beneficiaries’ awareness on health insurance scheme following the introduction
of NHIF, to Explore the NHIF beneficiaries’ perceptions on the accessibility and
quality of health services between patients with health insurance cover and those
without and to determine the challenge from beneficiaries’ perspective facing NHIF
towards accessible and quality delivery of health services. Literature Review related
to the study topic was carried out whereby conceptual framework and theoretical
framework that guided the study was informed by the relationship between variables.
The study employed cross sectional research design whereby sample size 68
respondents utilized. Probability and non probability sampling employed to get the
targeted sample. Data collected by using social survey and Interview method of data
collection whereas questionnaire and interview guide tools for data collection
employed. Data analysis employed both qualitative and quantitative methods with
the help of SPSS Version 21.
Research findings indicate that well addressed of emerged challenges by both NHIF
management and Government may generate highly improved delivery quality of
Health services. The study, therefore, recommends for the need to review health
policy so as to make CHF to be compulsory to every citizen who is in informal sector
so that to reach Universal coverage before the year 2020.
Mpangala, C (2021). Perception Of Beneficiaries On Health Insurance Services Offered By Nhif: A Case Of Higher Learning Institutions Staff In Dodoma. Afribary. Retrieved from https://afribary.com/works/perception-of-beneficiaries-on-health-insurance-services-offered-by-nhif-a-case-of-higher-learning-institutions-staff-in-dodoma
Mpangala, Calystus "Perception Of Beneficiaries On Health Insurance Services Offered By Nhif: A Case Of Higher Learning Institutions Staff In Dodoma" Afribary. Afribary, 26 Apr. 2021, https://afribary.com/works/perception-of-beneficiaries-on-health-insurance-services-offered-by-nhif-a-case-of-higher-learning-institutions-staff-in-dodoma. Accessed 28 Nov. 2024.
Mpangala, Calystus . "Perception Of Beneficiaries On Health Insurance Services Offered By Nhif: A Case Of Higher Learning Institutions Staff In Dodoma". Afribary, Afribary, 26 Apr. 2021. Web. 28 Nov. 2024. < https://afribary.com/works/perception-of-beneficiaries-on-health-insurance-services-offered-by-nhif-a-case-of-higher-learning-institutions-staff-in-dodoma >.
Mpangala, Calystus . "Perception Of Beneficiaries On Health Insurance Services Offered By Nhif: A Case Of Higher Learning Institutions Staff In Dodoma" Afribary (2021). Accessed November 28, 2024. https://afribary.com/works/perception-of-beneficiaries-on-health-insurance-services-offered-by-nhif-a-case-of-higher-learning-institutions-staff-in-dodoma