REWARD, PARTICIPATION, QUALITY OF WORKING LIFE AND MOTIVATION OF EMPLOYEES.

Sanya Zedulaka 55 PAGES (7461 WORDS) Dissertation
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ABSTRACT


Motivation is the term used to describe those processes, both instinctive and rational by which people seek to satisfy the basic drives perceived needs and personal goals, which trigger human behaviour. This study sought to investigate the factors that motivate employees in the workplace and their relationship to employee performance with special reference to Busia Municipal Council. The researcher adopted a descriptive research design. The target population for this study was all the employees of BMC at the headquarters in Busia. A representative sample was drawn from this population using simple random sampling. The data collection tool was the questionnaires which contained both closed ended and open ended questions.. These questionnaires were then edited and the data collected analyzed using the computer package.


Chapter One: Introduction 1

1.1 Background 1

1.1.1 Historical perspective: 1

1.1.2 Theoretical perspectives: 3

1.1.3 Conceptual perspective: 3

1.1.4 Contextual perspectives: 4

1.2 Statement of the problem 5

1.3 General objective 6

1.4 Specific objectives 6

1.5 Purpose 6

1.6 Significance 6

1.7 Scope 7

1.8 Conceptual frame work 8

Chapter Two 9

Literature Review 9

2.0 Introduction 9

2.1 Motivation Overview 9

2.2 Theoretical Review 10

2.2.1 Herzberg’s two factor theory: 10

2.2.2 Maslow’s Need Hierarchy theory 12

2.3 Related Literature 13

2.3.1 Reward and employee motivation 13

2.3.2 Participation and employee motivation 14

2.3.3 Quality of working life and employee motivation 14

Chapter Three 16

Research Methodology 16

3.0 Introduction 16

3.1 Research Design 16

3.2 Target Population 16

3.3 Sampling Procedure 16

3.4 Data Collection Methods 17

3. 5 Data Analysis 17

3.6 Expected Output 17

Chapter Four 19

Results and Findings 19

4.1 Introduction 19

4.2 Descriptive Data Analysis 19

4.2.1 Department where respondents worked 19

4.2.2 Age of the respondents 20

4.2.3 Marital status of the respondents 20

4.2.4 Highest level of education achieved by the respondents 21

4.2.5 Duration of time respondents had worked with the Municipal 22

4.2.6 Terms of service 24

4.3 Study Variables 25

4.3.1 Motivation and Employee Performance 25

4.3.2 Motivators present in the organization 26

4.3.3 Whether Motivation Affects Employee Performance 27

4.3.4 Whether the organization regularly evaluates the HRM policy especially with regard to motivation 27

4.3.5 Whether it is possible to satisfy higher needs in all employees who desire it at the work place. 29

Chapter Five 30

Discussion, Conclusions and Recommendations 30

5.1 Introduction 30

5.2 Summary of findings 30

5.3 Conclusions 30

5.4 Recommendations: 31

5.4.1 Recommendation for further research: 31

References 32

Appendices 35

Appendix I: Questionnaire 35

Appendix II: Introductory letter 38

Appendix III : Acceptance Letter 39




LIST OF TABLES


Table 1: Terms of service 24

Table 2: Motivators present in the organization 26

Table 3: Whether it is possible to satisfy higher needs in all employees who desire it at the work place 29


LIST OF FIGURES

Figure 1: Employee performance 8

Figure 2: Maslow’s Hierarchy of Needs theory 13

Figure 3: Department Where Respondents Worked 19

Figure 4:Age of the respondents 20

Figure 5:Pie-chart representing the marital status of the respondents 21

Figure 6: Highest level of education achieved by the respondents 22

Figure 7:Duration of time respondents had worked with the fund 23

Figure 9:  Respondents rating of their organizations HRM policy with regard to Motivation 25

Figure 11: Whether Motivation Affects Employee Performance 27

Figure 12: Whether the organization regularly evaluates the HRM policy especially with regard to motivation 28


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APA

Sanya, Z (2018). REWARD, PARTICIPATION, QUALITY OF WORKING LIFE AND MOTIVATION OF EMPLOYEES.. Afribary.com: Retrieved June 04, 2020, from https://afribary.com/works/reward-participation-quality-of-working-life-and-motivation-of-employees

MLA 8th

Zedulaka, Sanya. "REWARD, PARTICIPATION, QUALITY OF WORKING LIFE AND MOTIVATION OF EMPLOYEES." Afribary.com. Afribary.com, 22 Oct. 2018, https://afribary.com/works/reward-participation-quality-of-working-life-and-motivation-of-employees . Accessed 04 Jun. 2020.

MLA7

Zedulaka, Sanya. "REWARD, PARTICIPATION, QUALITY OF WORKING LIFE AND MOTIVATION OF EMPLOYEES.". Afribary.com, Afribary.com, 22 Oct. 2018. Web. 04 Jun. 2020. < https://afribary.com/works/reward-participation-quality-of-working-life-and-motivation-of-employees >.

Chicago

Zedulaka, Sanya. "REWARD, PARTICIPATION, QUALITY OF WORKING LIFE AND MOTIVATION OF EMPLOYEES." Afribary.com (2018). Accessed June 04, 2020. https://afribary.com/works/reward-participation-quality-of-working-life-and-motivation-of-employees