ABSTRACT
Ailments spread through food remains a common and persistent problem resulting in
considerable illness and occasional mortality. The hospitality industry faces a unique
set of risk management challenges as it strives to provide services and amenities that
guests demand for their travels. Food Safety is important for the wellbeing and safety of
hotel guests. In the recent past, there have been press reports of a number of cases
related to food borne illness and the increased visibility of such cases highlights food
safety in hotels. The purpose of the study was to evaluate the role of food safety
management systems on food safety in 5 star hotels in Nairobi City County. The
specific objectives were to; evaluate the application of standard food safety systems on
food safety in the 5-star hotels in Nairobi City County, determine the effect of
compliance to food safety system on food safety in the 5-star hotels in Nairobi City
County and establish the effect of implementation of food safety system on food safety
in the 5-star hotels in Nairobi City County. The study adopted cross-sectional survey
design. Nairobi City County has several classified hotels located conveniently and the
research surveyed 5-star hotels. Research instruments used include, questionnaires,
interview schedule and observation checklist. For this, food handlers and managers
were targeted. Descriptive statistics were used to analyze the data and findings
presented in figures, tables, narrative and descriptive forms. Paired t-test results
established that there is statistically significant change in provision of safe food as a
result of applying food safety practices, complying with food safety procedures and
implementing food safety systems. Regression results showed that application of
standard food safety systems had a positive and statistically significant relationship
with food safety of hotels in Nairobi City County (β=.202, p = .012). It was also
established that compliance to food safety system had positive and statistically
significant relationship with food safety (β=.214, p = .000). Further, implementation of
food safety system had a positive and statistically significant relationship with
provision of safe food in Nairobi City County (β=.318, p = .001). From the study
findings, it was concluded that application of standard Food safety systems, compliance
to food safety system and implementation of food safety system impact the provision of
safe food in hotels. From the study findings, it was concluded that application of
standard Food safety systems, compliance to food safety system and implementation of
food safety system impact the provision of safe food in hotels. The study recommends
that regulatory agencies in Nairobi City County focus on a more proactive approach to
food safety compliance by records verification rather than product testing and
developments in food safety regulation based on HACCP principles spark a move
towards a more strict approach to food safety. While Hotels should observe proper food
safety handling procedures with close monitoring and supervision of the state of food
offered in hotels to ensure the safety of food.
ODUOL, R (2021). Role Of Food Management Systems On Food Safety In 5-Star Rated Hotels In Nairobi City County, Kenya. Afribary. Retrieved from https://afribary.com/works/role-of-food-management-systems-on-food-safety-in-5-star-rated-hotels-in-nairobi-city-county-kenya
ODUOL, RAPHAEL "Role Of Food Management Systems On Food Safety In 5-Star Rated Hotels In Nairobi City County, Kenya" Afribary. Afribary, 01 Jun. 2021, https://afribary.com/works/role-of-food-management-systems-on-food-safety-in-5-star-rated-hotels-in-nairobi-city-county-kenya. Accessed 08 Oct. 2024.
ODUOL, RAPHAEL . "Role Of Food Management Systems On Food Safety In 5-Star Rated Hotels In Nairobi City County, Kenya". Afribary, Afribary, 01 Jun. 2021. Web. 08 Oct. 2024. < https://afribary.com/works/role-of-food-management-systems-on-food-safety-in-5-star-rated-hotels-in-nairobi-city-county-kenya >.
ODUOL, RAPHAEL . "Role Of Food Management Systems On Food Safety In 5-Star Rated Hotels In Nairobi City County, Kenya" Afribary (2021). Accessed October 08, 2024. https://afribary.com/works/role-of-food-management-systems-on-food-safety-in-5-star-rated-hotels-in-nairobi-city-county-kenya