ABSTRACT
This study examined personality, length of service and gender as
determinants of conflict resolution style among workers. 174 participants
comprising of 79 males and 95 females from public service were randomly
selected by means of simple random sampling among the workers. Conflict
Resolution-Individual Protective Factors Index (1992) and Big Five Personality
Inventory (1990) were used to gather empirical data to test the hypotheses of
the study using multiple factorial design of 2x2x2 while Multiple Analysis of
Variance (MANOVA) were used as the appropriate statistics. The result
confirmed that extraverted personality types preferred cooperation conflict
resolution style to self-control conflict resolution style more than the
neuroticism personality group; while workers who have stayed 10yrs and
above preferred cooperation conflict resolution style to self-control conflict
resolution style more than those that have stayed below 5 years in length of
service. It is recommended that organizations adopt appropriate conflict
resolution style in accordance to workforce diversities such as individual differences, personality and length of service
, M & MARIA-ASSUMPTA., I (2021). Role Of Personality, Length Of Service And Gender As Determinants Of Conflict Resolution Style Amongst Workers. Afribary. Retrieved from https://afribary.com/works/role-of-personality-length-of-service-and-gender-as-determinants-of-conflict-resolution-style-amongst-workers
, MBANEFO and IFEYINWA MARIA-ASSUMPTA. "Role Of Personality, Length Of Service And Gender As Determinants Of Conflict Resolution Style Amongst Workers" Afribary. Afribary, 19 May. 2021, https://afribary.com/works/role-of-personality-length-of-service-and-gender-as-determinants-of-conflict-resolution-style-amongst-workers. Accessed 21 May. 2024.
, MBANEFO, IFEYINWA MARIA-ASSUMPTA. . "Role Of Personality, Length Of Service And Gender As Determinants Of Conflict Resolution Style Amongst Workers". Afribary, Afribary, 19 May. 2021. Web. 21 May. 2024. < https://afribary.com/works/role-of-personality-length-of-service-and-gender-as-determinants-of-conflict-resolution-style-amongst-workers >.
, MBANEFO and MARIA-ASSUMPTA., IFEYINWA . "Role Of Personality, Length Of Service And Gender As Determinants Of Conflict Resolution Style Amongst Workers" Afribary (2021). Accessed May 21, 2024. https://afribary.com/works/role-of-personality-length-of-service-and-gender-as-determinants-of-conflict-resolution-style-amongst-workers