Abstract
Background: It was the aim of the current research to investigate perceived service quality rendered by
traditional medical practitioners and the role of socio-psychological factors in the perception.
Methods: The first part, a quantitative cross-sectional survey utilized a 93-item questionnaire to examine the
influence of quality of life, general health perception, socio-economic status and personality factors on perceived
service quality. The second part, a qualitative study utilized 5 FGDs and 2 KIIs to explore consumers’ evaluation
of perceived service quality. Five research questions were raised. The 336 purposively-selected participants were
attendees of traditional-health clinics/centers in Ibadan with a mean age of
=30.60± 9.97.
Findings: The FGD respondents opined that the scope of orthodox-medicine does not cover certain illnesses.
77.8% of the participants attested to the affordability and promptness of services in traditional hospitals;
acknowledging that its perceived efficacy (i.e. 56.8%) motivate patronage of traditional-health service. The
2x2x3 ANOVA revealed significant main effect of quality of life (F[1,270]=41.05, p
Adejumo1, A , Faluyi, M & Adejuwon, A (2021). Role of Socio-Psychological Factors in Perceived Quality of Care Rendered by Traditional Medical Practitioners in Ibadan, Nigeria. Afribary. Retrieved from https://afribary.com/works/role-of-socio-psychological-factors-in-perceived-quality-of-care-rendered-by-traditional-medical-practitioners-in-ibadan-nigeria
Adejumo1, Adebayo et. al. "Role of Socio-Psychological Factors in Perceived Quality of Care Rendered by Traditional Medical Practitioners in Ibadan, Nigeria" Afribary. Afribary, 20 Apr. 2021, https://afribary.com/works/role-of-socio-psychological-factors-in-perceived-quality-of-care-rendered-by-traditional-medical-practitioners-in-ibadan-nigeria. Accessed 16 May. 2024.
Adejumo1, Adebayo, Moyolebi Faluyi and Adebukola Adejuwon . "Role of Socio-Psychological Factors in Perceived Quality of Care Rendered by Traditional Medical Practitioners in Ibadan, Nigeria". Afribary, Afribary, 20 Apr. 2021. Web. 16 May. 2024. < https://afribary.com/works/role-of-socio-psychological-factors-in-perceived-quality-of-care-rendered-by-traditional-medical-practitioners-in-ibadan-nigeria >.
Adejumo1, Adebayo , Faluyi, Moyolebi and Adejuwon, Adebukola . "Role of Socio-Psychological Factors in Perceived Quality of Care Rendered by Traditional Medical Practitioners in Ibadan, Nigeria" Afribary (2021). Accessed May 16, 2024. https://afribary.com/works/role-of-socio-psychological-factors-in-perceived-quality-of-care-rendered-by-traditional-medical-practitioners-in-ibadan-nigeria