SERVICE QUALITY IN SMALL HOTELS IN GHANA: A COMPREHENSIVE FRAMEWORK

Introduction This chapter provides an overview of the thesis. The chapter begin with a discussion that presents an overview of the relevance of service quality in the hotel industry. It also discusses the research problem, the objectives of the study, as well as the questions the study seeks to answer. The relevant theoretical areas that inform the study are also briefly discussed. The significance of the study and the research gaps are identified and discussed. Finally, the chapter outlines and discusses the structure of the study. 

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APA

BRAIMAH, M (2021). SERVICE QUALITY IN SMALL HOTELS IN GHANA: A COMPREHENSIVE FRAMEWORK. Afribary. Retrieved from https://afribary.com/works/service-quality-in-small-hotels-in-ghana-a-comprehensive-framework

MLA 8th

BRAIMAH, MAHAMA "SERVICE QUALITY IN SMALL HOTELS IN GHANA: A COMPREHENSIVE FRAMEWORK" Afribary. Afribary, 05 Apr. 2021, https://afribary.com/works/service-quality-in-small-hotels-in-ghana-a-comprehensive-framework. Accessed 17 Jul. 2024.

MLA7

BRAIMAH, MAHAMA . "SERVICE QUALITY IN SMALL HOTELS IN GHANA: A COMPREHENSIVE FRAMEWORK". Afribary, Afribary, 05 Apr. 2021. Web. 17 Jul. 2024. < https://afribary.com/works/service-quality-in-small-hotels-in-ghana-a-comprehensive-framework >.

Chicago

BRAIMAH, MAHAMA . "SERVICE QUALITY IN SMALL HOTELS IN GHANA: A COMPREHENSIVE FRAMEWORK" Afribary (2021). Accessed July 17, 2024. https://afribary.com/works/service-quality-in-small-hotels-in-ghana-a-comprehensive-framework