The Challenges of Human Resource Recruitment and Retention in The National University of Rwanda: Proposed Intervention Scheme

TABLE OF CONTENTS

CHAPTF V 4E: INTRODUCTORY PART

1.0 Chapter overvIew 1

1.1 Background of the Study 1

1.2 Statement of the problem 3

1.3 l1~cpottieses

1.4 Objecdvns 4

1.4.t Genercn Objectives .4

1.4.2 Specific Objectives .5

1.5 SIgnificance of the study .5

CHAPTER TWO: LITERATURE REVIEW

2.0 Chapter werview 7

2.1 Genetal ‘iverce vI:w on human resource

Managetient iii public Institutions 7

2.2 The lmnpertance of human resource recruitment

and retenlion policy in an institution 11

2.3 (be nature of an ideal human resource

recruItment and retention system in public

institucu’; 1..?

2.3 1 Job andlysis 13

2.3.2 301) description 14

2.3.3 Job design ..14

2.4 Human iesource planning ..15

2.5 RecruItni~nt and selection of employees In

Public in tltutk.ns 17

2.6 The likeN sources ol human resource for

1’

1~ri institution .18

2.6.1 Internal sources .19

2.6.1.1 Curr~..nt employees .19

2.6.1.2 Employee as referral sources .20

2.6.1.3 Transfers and promotions 20

2.62 External sources .20

2.6.2.1 walk—ins .20

2.6.2.2 Responding to advertisement (s) .21

2.6.2.3 Employment agendes .21

2.6.2.4 Scho A and college/campus rccrultment 21

2.7 PolIticians (government) and human resource

Resourcc. recruitment and retention In public

Institutions .22

2.7.1 Ways cA government lnt.erventlon In human Ie3ource

Mcil1aCjement In public Institutions 23

2.7.2 The government Intervention as an employer in

public Institutions’ human resource management 23

2.7.3 Government Intervention as a legislator In human

Resouice management 24

2.1.4 Government intervention in public institutions

hii naii resource recruItment and retention

for añi.mattve actio1i ..24

2.?.E Other ways of government Influence in human

Resource recruitment and retention system

in pub1ic Institution 24

2.8 Theoietinl fEarne work

e.9 Deilnition of tr rrns 25

CHAPTE~ HR&: RESEPRCH METHODOLOGY

3.0 Chapter overview

3,1 Research design

3.2

3.3 Study

Research

population

environment

and sample

.

0~ ~

3.4 Sampling methods 29

3.5 Data collection procedures and instruments 30

3.5.1 Structured questionnaire and in-depth interviews 30

3.5.2 Pa~icipant observation 30

3,5.3 Content analysis 31

3.6 Data management and data quality control

procedures 32

CHAP~EF UF: PRES~N1A noN OL DATA ANF

DATA ANALYSL~

4.0 Chapter overview 33

4.1 Interview and questionnaire response rate 35

4.2 Challenges of human resource recruitment

at the national university of Rwanda 35

4.21 Respondents’ recruitment modes into

the university and its implications 35

4.3 Challenges of human resource retention

at the national university 44

CHAP1EP ELVL: SUMMARY OF THE MAJOR FIND1N(~,

:COMMENDATIONt, C .~NCL1JSiJN

AND PROPOSED AREAS FOR El!: THCr~

RSEARCH

5.0 Chapter overview

5.1 Suinrna~y of the na~or Sndings 57

5.1.1 The major findings regarding the challenges of

human resource recruitment at the national

university of Rwanda ...................... ....,.....................~•“57

5.L2 The major findings regarding the challenges of

human resource retention at the national

university of Rwanda 59

5.2 Recommendations 60

5.2J Recommendations to the university employees 60

5.2.2 Recommendations to the university management 61

5.2.3 RecommendatiOn to the government of

Rwanda 67

5,3 Conclusion 72

5.4 Suggested areas for fu~her research 73

Bibliograph