TABLE OF CONTENTS
DECLARATION
APPROVAL
DEDICATION
ACKWNOLEGMENT
.
iv
LIST OF ACRONYMS v
DEFINITION OF KEY TERMS vi
LIST OF FIGURES viii
TABLE OF CONTENTS ix
ABSTRACT xii
CHAPTER ONE 1
1.0 Introduction 1
1.1 Background of the study 1
1.1.1 Historical back ground 1
1.1 .2Theoretical back ground 2
1.1.3 Contextual background 2
1.1.4 Conceptual background 3
1.2 Statement of problem 4
1.3 General objective 4
1.4 Specific objectives 4
1.5 Research questions 4
1.6 Research hypothesis 5
1.7 The Scope of the Study 5
1.7.1 Geographical Scope 5
1.7.2 Time Scope 5
1 .7.3Theoretical scope 5
1.7.4 Content scope 5
1.8 Significance of the study 5
CHAPTER TWO: LITERATURE REVIEW 6
2.0 Introduction 6
2.1 Theoretical review 6
ix
2.2. Conceptual framework .8
2.3 Conceptual reviews 8
2.3.1 The product development strategies adopted by the microfinance institutions 8
2.3.2 The of growth indicators of microfinance 10
CHAPTER THREE:METHODOLOGY 14
3.0 Introduction 14
3.1 Research design 14
3.2Area of study 14
3.3 Study population 14
3.4Sample Size and Design 14
3.5 Data collection methods and instruments 15
3.5.1 Questionnaires 15
3.5.2 Interviews 15
3.6 Sources of Data 16
3.6.1 Primary sources 16
3.6.2 Secondary data 16
3.7 Data processing and Analysis 16
3.7.1 Data processing 16
3.7.2 Data Analysis 16
CHAPTER FOUR 17
4.0 General Background Information 17
4.1 Bio data of respondents 17
4.1.1 Age brackets of the respondents 17
4.1.2 Educational background of the respondents 18
4.1.3 Duration of the stay at the institution 18
4.2 Product development strategies adopted by the institution 19
4.2.1 Period taken to develop a new product 19
4.2.2 Nature of the products developed 20
4.2.3 Strategies Mfi uses in developing new products 20
4.2.4 Challenges faced by the institution in product development 21
4.2.5 Ways to improve the process of product development 22
4.3 The growth performance indicators in microfinance 22
x
4.3.1 Does institution attains its target9 22
4.3.2 Rate of growth of the institution 23
4.3.3 Growth performance indicators in MFIs 23
4.4 The relationship between product development and growth of microfinance institutions. .. 24
4.4.1 Clients joining the institution after product development 24
4.4.2 The default rate of the MFI after product development 25
4.4.3 Relevancy of product development in promoting growth of the institution 25
CHAPTER FIVE: ANALYSIS OF FINDINGS, CONCLUSIONS AND
RECOMMENDATIONS 26
5.0 Introduction 26
5.1 Product development strategies adopted by microfinance institutions 26
5.2 The growth indicators in microfinance 27
5.3 Relationship between product development and growth of microfinance institutions 27
5.4 Conclusion 28
5.5 Recommendation 28
5.6Areas for further Research 28
REFERENCES 29
APPENDICES 30
APPENDIX I: RESEARCH QUESTIONAIRE 30
ABSTRACT The research was conducted on the general objective of examining the contribution of product development to growth of microfinance institutions, case study of Kazo Angola. Specific objectives included the product development strategies adopted by MFI, growth performance indicators of MFI and relationship between product development and growth of microfinance institutions. The researcher used both primary and secondary data. The primary data was got from Kazo Angola Sacco employee and clients (past, present and non-beneficiaries) and from management. The information was obtained by use of self-administered questionnaires and interviews. Secondary data was obtained from published materials, which included journals, textbooks magazines, internal reports and newspapers. The study came up with the several conclusions and recommendations such increase on the product portfolios offered to the rural people and spreading further to the areas by MFIs. The study concluded that process of product development is an influential factor to the growth and development of the microfinance industry in Uganda. The researcher recommended that the management of MFIs should stretch further to rural areas so as to be able to serve the needs and wants of the rural business men. Cost benefit analysis should be considered when such a decision is being embarked on so that both parties can equally benefit from the venture.
JOHN, M (2022). The Contribution of Product Development to The Growth of Microfinance Institutions in Uganda; Case Study of Kazo-Angola Sacco Kawempe Division. Afribary. Retrieved from https://afribary.com/works/the-contribution-of-product-development-to-the-growth-of-microfinance-institutions-in-uganda-case-study-of-kazo-angola-sacco-kawempe-division
JOHN, MUKIIBI "The Contribution of Product Development to The Growth of Microfinance Institutions in Uganda; Case Study of Kazo-Angola Sacco Kawempe Division" Afribary. Afribary, 11 Aug. 2022, https://afribary.com/works/the-contribution-of-product-development-to-the-growth-of-microfinance-institutions-in-uganda-case-study-of-kazo-angola-sacco-kawempe-division. Accessed 28 Apr. 2024.
JOHN, MUKIIBI . "The Contribution of Product Development to The Growth of Microfinance Institutions in Uganda; Case Study of Kazo-Angola Sacco Kawempe Division". Afribary, Afribary, 11 Aug. 2022. Web. 28 Apr. 2024. < https://afribary.com/works/the-contribution-of-product-development-to-the-growth-of-microfinance-institutions-in-uganda-case-study-of-kazo-angola-sacco-kawempe-division >.
JOHN, MUKIIBI . "The Contribution of Product Development to The Growth of Microfinance Institutions in Uganda; Case Study of Kazo-Angola Sacco Kawempe Division" Afribary (2022). Accessed April 28, 2024. https://afribary.com/works/the-contribution-of-product-development-to-the-growth-of-microfinance-institutions-in-uganda-case-study-of-kazo-angola-sacco-kawempe-division