The Credit Management And The Sustainability Of Financial Institutions In South Sudan: A Case Study Of Nile Commercial Bank-Juba Branch

ABSTRACT

The research on "the credit management and the sustainability of financial institutions was conducted in Nile Commercial Bank-Juba Branch, South Sudan. The research involved respondents, 33 accountants, 26 auditors, 14 staff board members, and 27 from bank debtors. The research was guided by research objectives which included; finding out how financial institutions manage Credit in South Sudan, finding out the challenges of credit management in financial institutions in South Sudan, and establishing the causes of poor credit management by Financial Institutions. On finding out how financial institutions manage credit in South Sudan, the study revealed that; determination of payment period, decision on form of contract, assessment of credit worthiness, and contacting credit reference bureau. On the challenges of credit management in financial institutions in South Sudan fraud, lack of credit management software, poor record keeping, and poor coordination with other banks On the causes of poor credit management by Financial Institutions Lack of knowledge, over dependency on borrowers, poor monitoring techniques, involvement in risky pmtfolio concentration. Conclusions and recommendations were then made after the summary of the study.

The researcher concluded that many financial institutions have a lots needs to have sound credit management so as to effectively achieve sustainability. It was recommended that lending limits should be established to avoid undue concentration of credits. Also was recommended that the management of financial institutions should ensure that the credit and debt management / collection staff work as a team, excellent liaison and communication skills especially when identifying business and how to minimize bad debts.