This study was designed to find out how the communication affects the organizational
performance as selected case study of Bishop’s Senior School, Mukono was used.
The questionnaires were provided to the respondents from the selected from Bishop’s
Senior School, Mukono and the information obtained was quantitatively analyzed through
the demographic descriptions.
According to the findings of this study, the forms of communication used by Bishop’s
Senior School are downward, in downward communication, a message is sent from high
position in the organization to a lower position in the hierarchy. The effects of
communication where found to be positively underlying the organizational performance
and the study clearly outlined that effective communication results into improved quality
of services, increased efficiency and innovativeness thereby increasing the organizational
productivity. However much there is a great need for effective communication in
organizations, the study established that the barriers to effective communication at
Bishop’s Senior School, Mukono are majorly cultural barriers such as age, education,
gender, social status, economic position, cultural backgrounds, ethics and values.
Basing on the findings of the study, it was therefore concluded that communication highly
affects the performance of an organization both positively and negatively though the
effective communication is more considerable in any organization for the efficient
production. The study therefore recommends that Bishop’s Senior School should use words
which are clearly understood, reduce on elements of communication, they should also have
a system of giving feedback to employees at the organizations since there exists no
effective communication without feedback from the receiver and most especially from the
managers to the subordinates. It is also recommended that further studies should be carried
out on forms of communication used in used in public institutions and how they affect their Performances.
SSA, R (2021). The Effect Of Communication On Organizational Performance Case Study Of Bishop’s Senior School, Mukono. Afribary.com: Retrieved June 18, 2021, from https://afribary.com/works/the-effect-of-communication-on-organizational-performance-case-study-of-bishop-s-senior-school-mukono
Research, SSA. "The Effect Of Communication On Organizational Performance Case Study Of Bishop’s Senior School, Mukono" Afribary.com. Afribary.com, 04 Jun. 2021, https://afribary.com/works/the-effect-of-communication-on-organizational-performance-case-study-of-bishop-s-senior-school-mukono . Accessed 18 Jun. 2021.
Research, SSA. "The Effect Of Communication On Organizational Performance Case Study Of Bishop’s Senior School, Mukono". Afribary.com, Afribary.com, 04 Jun. 2021. Web. 18 Jun. 2021. < https://afribary.com/works/the-effect-of-communication-on-organizational-performance-case-study-of-bishop-s-senior-school-mukono >.
Research, SSA. "The Effect Of Communication On Organizational Performance Case Study Of Bishop’s Senior School, Mukono" Afribary.com (2021). Accessed June 18, 2021. https://afribary.com/works/the-effect-of-communication-on-organizational-performance-case-study-of-bishop-s-senior-school-mukono