THE EFFECT OF CORRUPTION ON SOCIAL SERVICE DELIVERY. A CASE STUDY OF BUSHENYI DISTRICT LOCAL GOVERNMNENT.

Table of Contents

DECLARATION

APPROVAL

DEDICATION

ABSTRACT

ACKNOWLEDGEMENT v

ABBREVIATIONS ix

CHAPTER ONE 1

INTRODUCTION 1

1.0 Introduction 1

1.1 .Background of the Study 1

1.1.1 Historical Background 1

1.1.2. Theoretical Background 3

1.1.3 Conceptual Background 3

1.1.4 Contextual Background 6

1.2 Problem Statement 7

1.3 Purpose of the study 8

1.4 Specific objectives of the study 8

1.5 Research Questions 8

1.7 Scope of the Study 9

1.7.1 Content scope 9

1.7.2 Geographical Scope 9

1.7.3 Time scope 9

1.7.4 Theoretical Scope 9

1.8 Significance of the Study 10

1.9 Operational definitions of the key terms in the study 10

CHAPTER TWO 12

LITERATURE REVIEW 12

2.0 Introduction 12

2.1 Theoretical review 12

2.1.1 The Principal Agent Theory 12

2.1.2 Rational choice theory 12

2.1.3 Pareto Welfare Theory 13

2.2 conceptual Framework 14

2.3 Conceptual Review 14

2.3.1 Public Service delivery .14

2.3.2 Service delivery performance 15

2.3.3 The concept of corruption 15

2.3.4 Nepotism as an indicator of corruption 16

2.3.5 Favouritism and bribe as the forms of corruption 16

2.3.6 Education as an indicator of Social service 17

2.3.7 Health services as an indicator of social service 17

2.3.8 Transport as an indicator of social service delivery 17

2.3.9 Relationship between corruption and service delivery 18

2.4 Empirical Review 18

2.5 Research Gaps 20

CHAPTER THREE 22

METHODOLOGY 22

3.0 Introduction 22

3.1 Research design 22

3.2 Study population 22

3.3 Sample Size and Design 22

3.4 Sources of data 23

3.4.1 Primary sources 23

3.5 Data collection methods! instruments 23

3.5.1 Questionnaires 23

3.5.2 Interview guides 23

3.6 Data processing, analysis and presentation 23

3.7 Validity and reliability of the instrument 23

3.8 Limitations of the study 24

CHAPTER FOUR 25

DATA ANALYSIS AND PRESENTATION 25

4.0 Introduction 25

4.1. Distribution of Respondent’s General Information 25

4.2 Distribution of Bribery frequencies in relation to Social Service Delivery 26

Table 4.2.1: Bribery Frequencies 26

4.3 Distribution of Favoritism, frequencies in relation to Social Service delivery 27

Table 4.3.1: Favouritism Frequencies 27

4.4 Distribution of Favoritism frequencies in relation to Social Service delivery 27

Table 4.4.1: Nepotism Frequencies 28

4.5 Effect of Corruption on Social Service Delivery 28

Table 4.5.1: Model Summary 28

Table 4.5.2: ANOVA 29

Table 4.5.3: Coefficients a 29

CHAPTER FIVE 31

DISCUSSION OF FINDiNGS, CONCLUSIONS AND RECOMMENDATIONS 31

5.0 Introduction 31

5.1 Summary of Findings 31

5,1.1 Relationship between Bribe and Social Service Delivery 31

5.1.2 Relationship between favouritism and Social Service Delivery 31

5.1.3 Relationship between nepotism and Social Service Delivery 31

5.1.4 The Effect of Corruption on Social Services Delivery 32

5.2 Discussions 32

5.3 Conclusions 33

5.4 Recommendations 34

REFERENCES 36

APPENDIX 38

Appendix A: Questionnaire 38

Appendix 2: Research Interview Guide 41

Appendix 3: Research Time Frame 41

Appendix 4: Proposed Budget 41

ABSTRACT 

The study explored the effect of corruption on the social service delivery in Bushenyi district local govermilent (BDLG). Also, the specific objectives of the study were; to examine the relationship between bribes, nepotism, favoritism, and service delivery of BDLG. Cross-section research was carried out which involved the use of quantitative analysis. Data was collected by the use of questionnaires and interview guides. The study sampled 80 respondents from four sub-counties out of 100 targeted populations. The sample size was determined using Sample size determination (Krej cie & Morgan, 1970). Data were analyzed using SPSS. 16.O version. The data was analysed using both descriptive and inference statistics where it concluded about the variables with respect to the objectives. The coefficient of correlation between corruption and social~ service delivery was positively low (0.0 187). The study further found out that there was a negative relationship between corruption and social service delivery. The researcher recommends the government to always carry out department4l performance reviews and the ministry should carry out an assessment of the procedures/processes with the aini of identifying loopholes in the governance.