The researcher chose this topic of study because many organizations especially government
institutions do not take communication as a serious issue. They do not consider it much as they
ignore and do not see it as one of the reasons that enhance poor performance in the organization.
The topic of the study was to understand the concept of communication and its effects on
employee performance in Iyabe health centre. The specific objectives of the. study were to
examine the effects of feedback on employee performance, to access the effect of
communication channels on employee performance and to evaluate the effect of methods of
communication on employee performance.
The data collected was both primary and secondary. The researcher used questionnaires and
interviews as the research instruments. Both open ended and close ended questions were used to
obtain data from the respondents. The sample size was of 20 respondents closes through the
simple random sampling method .. The respondents comprised of administrators and employees
from different departments of the organization.
This data was there after analyzed using percentiles as a statistical method. The information
showed that communication is very sensitive and crucial aspect in any organization. For an
organization to perform effectively and efficiently. the management has to ensure that their
employees communicate efficiently.
For improvement, it is recommended that the management and supervisors of employees in
Iyabe Health Centre should consider communication as a tool that leads to high performance and
should respond through feedback so as to sustain communication in the orgaisation. The Human
Resource should ensure that the employees are provided with training by giving them priorities
to involve them in communication within and outside the organization. The recommendation
made by the researcher will be of great help to the organization if effectively practiced.
ESTHER, K (2021). The Effects Of Communication On Employee Performance Case Study: Iyabe Health Centre. Afribary. Retrieved from https://afribary.com/works/the-effects-of-communication-on-employee-performance-case-study-iyabe-health-centre
ESTHER, KEBU "The Effects Of Communication On Employee Performance Case Study: Iyabe Health Centre" Afribary. Afribary, 12 Jun. 2021, https://afribary.com/works/the-effects-of-communication-on-employee-performance-case-study-iyabe-health-centre. Accessed 27 Sep. 2021.
ESTHER, KEBU . "The Effects Of Communication On Employee Performance Case Study: Iyabe Health Centre". Afribary, Afribary, 12 Jun. 2021. Web. 27 Sep. 2021. < https://afribary.com/works/the-effects-of-communication-on-employee-performance-case-study-iyabe-health-centre >.
ESTHER, KEBU . "The Effects Of Communication On Employee Performance Case Study: Iyabe Health Centre" Afribary (2021). Accessed September 27, 2021. https://afribary.com/works/the-effects-of-communication-on-employee-performance-case-study-iyabe-health-centre