ABSTRACT
This study was carried out to investigate on the impact of industrial conflict on performance
of organizations. It aimed at achieving the following objectives, to establish the relationship
between proper handling of industrial disputes and organization performance. to examine the
causes and effects of industrial disputes in KPLC organization. to determine the ways of
handling industrial disputes.
The study was carried out to establish the relationship between proper handling of industrial
disputes and organizations' performance.
To collect the relevant data the researcher used questionnaires, interview and library research
on relevant material. Data was analyzed by the use of descriptive methods such as percentage
distribution and frequency distribution.
The findings of the study revealed that a co relationship exists between a firm's performance
and industrial disputes. In this case it means that industrial disputes have an effect on the
organizations performance.
It is very clear from the findings that disputes are inevitable where many people are working
together to achieve a common goal. Failure to manage these disputes in the manner KPLC has
failed, has resulted into boycotting of duties, strikes, destruction of properties by angry employees, poor performance among many other adverse effects.
CHEPKULEL, K (2021). The Imp Act Of Industrial Conflicts On The Performance Of An Organization A Case Study Of Kenya Power And Lighting Company In Kenya. Afribary. Retrieved from https://afribary.com/works/the-imp-act-of-industrial-conflicts-on-the-performance-of-an-organization-a-case-study-of-kenya-power-and-lighting-company-in-kenya
CHEPKULEL, KIPLIMO "The Imp Act Of Industrial Conflicts On The Performance Of An Organization A Case Study Of Kenya Power And Lighting Company In Kenya" Afribary. Afribary, 04 Jun. 2021, https://afribary.com/works/the-imp-act-of-industrial-conflicts-on-the-performance-of-an-organization-a-case-study-of-kenya-power-and-lighting-company-in-kenya. Accessed 13 May. 2024.
CHEPKULEL, KIPLIMO . "The Imp Act Of Industrial Conflicts On The Performance Of An Organization A Case Study Of Kenya Power And Lighting Company In Kenya". Afribary, Afribary, 04 Jun. 2021. Web. 13 May. 2024. < https://afribary.com/works/the-imp-act-of-industrial-conflicts-on-the-performance-of-an-organization-a-case-study-of-kenya-power-and-lighting-company-in-kenya >.
CHEPKULEL, KIPLIMO . "The Imp Act Of Industrial Conflicts On The Performance Of An Organization A Case Study Of Kenya Power And Lighting Company In Kenya" Afribary (2021). Accessed May 13, 2024. https://afribary.com/works/the-imp-act-of-industrial-conflicts-on-the-performance-of-an-organization-a-case-study-of-kenya-power-and-lighting-company-in-kenya