The Impact Of Consumers' Attitude On Internet Banking Adoption In Uganda: A Case Of Pride Micro Finance, Kabalagalabranch Kampala

TABLE OF CONTENTS

DECLARATION ............................................................................................ i

APPROVAL .............................................................................................. ii

DEDICATION .......................................................................................... iii

ACKNOWLEDGEMENT ............................................................................................. iv

TABLE OF CO"!qTENTS ..................................................................................... v

ABSTRACT ................................................................................................... ix

CHAPTER ONE .......................................................................................... ix

INTRODUCTION .......................................................................................... I

1.0 Introduction ........................................................................................... 1

1.1.1 Historical perspective ........................................................................................... I

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1.1.2 Theoretical perspective .......................................................................................... 2

1.1.2.1 The theory ofreasoned action (TRA): .................................................................................. 2

l. l.2.2The theor)' of planned behavior (TPB) ................................................................................. 3

l. I .2.3The Technology acceptance model (TAM) .......................................................................... 3

1.1.3 Conceptual perspective ........................................................................................ 3

1.14 Contextual perspective ....................................................................................... .4

1.2 Statement of the Problem ......................................................................................... 5

1.3. General Objective ...........................................................................................• 6

1.4. Objectives of the Study ............................................................................................. 6

1.5 Research Questions ............................................................................................. 6

1.6. ScopeoftheStudy ......................................................................................... 6

1.6.1 Subject Scope ........................................................................................ 6

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1.6.2 Geographical Scope .................................................................................... 6

1.6.3 Time Scope .................................................................................... 7

1.7. Significance of the Study .................................................................................... 7