ABSTRACT
The main purpose of this research work is to determine the impact of information Technology on NITEL, Enugu. In order to achieve this purpose or objective very successfully the researcher has taken into consideration: the meaning or concept of information Technology, the negative and positive effects of information Technology, the characteristics or attitudes of Information Technology, the personnel / staff, etc.
Having observed the above, the researcher equally delved into the problems associated with information Technology. Consequently, the conclusions reached were that certain factors such as staff redundancy, fraud, high maintenance or repair cost are some of the problems associated with Information Technology at NITEL.
The researcher made some useful recommendations that would aid the effective management and applied Information Technology.
TABLE OF CONTENTS
Title page
Approval
Dedication
Acknowledgement
Abstract
Table of contents
CHAPTER ONE
1.0 Introduction
1.1 Background of the study
1.2 Statement of the problem
1.3 Purpose of the study
1.4 Scope of the study
1.5 Research questions
1.6 Research hypothesis
1.7 Significance of the study
1.8 Definition of terms
References
CHAPTER TWO
2.0 Review of related literature
2.1 The concept of it and business administration on business administration and management.
2.2 Positive effects of information technology on business management.
2.3 Negative effects of information technology at Nitel
2.4 Various products information technology used in business administration and management.
2.5 Consideration made by Nitel in choosing information technology equipment
2.6 Personal Characteristics/Attributes That Are Appropriate For Information Services Personnel At Nitel
2.7 Reference materials and correction symbols
References
CHAPTER THREE
3.0 Research design and methodology
3.1 Research design
3.2 Areas of the study
3.3 Population of the study
3.4 Sample and sampling procedure technique
3.5 Instrument for data collection
3.6 Validation of the instrument
3.7 Reliability of the instrument
3.8 Method of data collection
3.9 Method of data analysis
References
CHAPTER FOUR
4.0 Data Presentation and Analysis
4.1 Presentation and analysis of data
4.2 Testing of hypothesis
4.3 Summary of results
References
CHAPTER FIVE
5.0 Discussion of recommendation and conclusions
5.1 Discussion of result / findings
5.2 Conclusions
5.3 Implications of the findings
5.4 Recommendations
5.5 Suggestion for further research
Bibliography
Appendix a
Appendix b