ABSTRACT
This study assesses “The Impact of Mobile Money Services, Costs and Commission
to Active Mobile Money Users on Economic Growth of Small and Medium
Business. A Case Study of M-Pesa Agents in Dodoma Municipality”. The
methodology used to conduct this study was exploratory and mixed in nature that
included the use of various data collection tools to meet the objectives of the
research. The study used primary data collection methods such as; observation,
interview and questionnaires, also used secondary data collection methods such as
documentation and internet while the population involved all M-Pesa Agents
including Aggregator found in Dodoma municipality where 102 respondents were
taken as a sample. Moreover the research study employ the use of qualitative and
quantitative Data collection while in analyzing the data SPSS tools and or Microsoft
excel package, coefficient of correlation and coefficient of Determination were used.
The findings from this study found that, access to M-Pesa service is easy and favors‟
all while there is a weakness in tariff structure and commission structure, though all
the key factors offers ground for mobile money to operate which then lead to
increase in Active M-Pesa users. The exploration also found strong relationship
between the Active M-Pesa users and Gross Domestic products (GDP). Nonetheless,
the researcher recommends that in this domain more research might be conducted in
order to deepen more information that provides answers and discuss the challenges
of the use of mobile money on control of money laundering.
Paul, D (2021). The Impact Of Mobile Money Services, Costs And Commission To Active Mobile Money Users On Economic Growth Of Small And Medium Business: Case Study Of M-Pesa Agents In Dodoma Manicipality. Afribary. Retrieved from https://afribary.com/works/the-impact-of-mobile-money-services-costs-and-commission-to-active-mobile-money-users-on-economic-growth-of-small-and-medium-business-case-study-of-m-pesa-agents-in-dodoma-manicipality
Paul, Dr "The Impact Of Mobile Money Services, Costs And Commission To Active Mobile Money Users On Economic Growth Of Small And Medium Business: Case Study Of M-Pesa Agents In Dodoma Manicipality" Afribary. Afribary, 26 Apr. 2021, https://afribary.com/works/the-impact-of-mobile-money-services-costs-and-commission-to-active-mobile-money-users-on-economic-growth-of-small-and-medium-business-case-study-of-m-pesa-agents-in-dodoma-manicipality. Accessed 27 Apr. 2024.
Paul, Dr . "The Impact Of Mobile Money Services, Costs And Commission To Active Mobile Money Users On Economic Growth Of Small And Medium Business: Case Study Of M-Pesa Agents In Dodoma Manicipality". Afribary, Afribary, 26 Apr. 2021. Web. 27 Apr. 2024. < https://afribary.com/works/the-impact-of-mobile-money-services-costs-and-commission-to-active-mobile-money-users-on-economic-growth-of-small-and-medium-business-case-study-of-m-pesa-agents-in-dodoma-manicipality >.
Paul, Dr . "The Impact Of Mobile Money Services, Costs And Commission To Active Mobile Money Users On Economic Growth Of Small And Medium Business: Case Study Of M-Pesa Agents In Dodoma Manicipality" Afribary (2021). Accessed April 27, 2024. https://afribary.com/works/the-impact-of-mobile-money-services-costs-and-commission-to-active-mobile-money-users-on-economic-growth-of-small-and-medium-business-case-study-of-m-pesa-agents-in-dodoma-manicipality