THE IMPACT OF PERFORMANCE TARGET ON EMPLOYEE JOB SATISFACTION

ABSTRACT

The purpose of the study is to determine the impact of performance target on employee job satisfaction. The study was to examine how the working environment influence employee commitment in achieving a set target. The descriptive survey research design was used because the whole population cannot be effectively studied. For the purpose of this research, coca cola Nig Plc. was selected. A sample of eighty (80) staff was selected using quota sampling technique, the data collected from questionnaire was analyzed with statistical package for social science (SPSS) using correlation coefficient at 5% level of significance. The findings revealed that there is a moderate positive and significant correlation between work environment and employee’s commitment. The study recommended that employees in the organization should be offered with proper training to improve their commitment and job performance.

KEYWORDS: Performance target, Training availability, job satisfaction, employee commitment.

TABLE OF CONTENTS

CHAPTER ONE: INTRODUCTION

Background to the study1

Statement of Research problem4

Aim and Objectives of the study5

Research Questions6

Research Hypotheses6

Significance of the study6

Scope and Delimitation of Study7

CHAPTER TWO: LITERATURE REVIEW

2.01Concept of  performance target 8

2.02Job satisfaction14

2.03Employee involvement in decision making18

2.04Employee commitment20

2.05Training and development availability25

2.06Work environment26

2.07Incentives pay plan27

2.08Work environment and employee commitment29

2.09Training availability and job satisfaction31

2.10Employee involvement in decision making and job satisfaction33

2.11Role of incentive pay plan on employee commitment35

2.12Theoretical framework37

CHAPTER THREE: RESEARCH METHODOLOGY

3.01Research Design42

3.02Data sources and Methods of collection42

3.03Population of the study42

3.04Sample size and sampling technique42

3.05Research Instrument43

3.06Measurement of variables43

3.06Method of data presentation and analysis43

CHAPTER FOUR: DATA PRESENTATION AND ANALYSIS

4.01Data Presentation and Discussion44

4.02Respondents’ Characteristics44

4.03Test of Hypothesis51

CHAPTER FIVE: SUMMARY, CONCLUSIONS AND RECOMMENDATIONS

5.01Summary of Findings56

5.02Conclusions56

5.03Recommendations58

Bibliography60

Appendix / Questionnaire63