The Relationship Between Burnout And Job Satisfaction Among Psychotherapists In Nairobi, Kenya

The general objective of this study was to establish the relationship between burnout and job satisfaction among psychotherapists in Nairobi. Specific objectives of the study were: to assess levels of burnout, assess levels of job satisfaction, and to explore the relationship between burnout and job satisfaction. Purposive and simple random sampling techniques were used to select a sample of 44 respondents. Standardized structured questionnaires were used to collect primary data which was analyzed using correlational research design using SPSS version 25 computer software. The research evaluated the levels of burnout among the participants using three subscales: on the exhaustion subscale, 6.8% experienced high burnout, 15.9% reported moderate burnout, and the majority, 77.3%, indicated low levels of burnout. Regarding the depersonalization subscale, 34.1% reported high burnout, an additional 34.1% reported moderate burnout, while 31.8% reported low burnout. On the personal accomplishment subscale, 50% of the respondents had low burnout, 38.6% demonstrated moderate burnout, and only 11.4% experienced high levels of burnout. The results on levels of job satisfaction indicated that 75% of the respondents reported high job satisfaction, 25% reported moderate job satisfaction and 0% of the respondents reported low job satisfaction. The findings indicated there was a statistically significant relationship between burnout and job satisfaction among psychotherapists in Nairobi, with all the Pearson correlation coefficient (r) values being -1. Regarding level of burnout, the study showed that emotional exhaustion (r = .631, p < .01), depersonalization (r =.525, p