The Role Of Electronic Money In Delivery Of Goods And Services A Case Study Of Kabale Municipality, Kabale District Uganda

ABSTRACT

This study was focused on the role of c-money in delivery of goods and services in kabale

municipality, kabale district. The study was based on the objective like; to find out whether e

money is promoting sales of goods and services, to improve on the security of electronic

payments for the better delivery of goods and services, to find out the challenges faced by e

money and look for the possible solutions;

The study was based on cross sectional design and respondents were both men and women in

kabale municipality. The study sample was made up of 80 respondents and the researcher used a

questionnaire to collect data from these members.

The findings are presented in form of numbers and percentages as indicated in tables and

revealed that the promotion in sales of goods and services with the use of e-money is determined

by the level of security of c-money. This was determined by the Pearson correlation r (0.3 840)

which was tested at 0.01 level of significance.

According to the conclusions, the study found it necessary for the government to improve the

security of c-money, extend power supply to all corners of the nation and even support the

society by providing necessary and sufficient education if the country is to embrace cashless

society that will promote digital migration in all sectors of the economy.

Therefore the researcher recommends the use of c-money in delivery of goods and services in Kabale Municipality and Uganda at large.