Impact of Customer Relationship Management on Customer Retention

I. To examine the impact of customer relationship management on customer retention.

II. Queue related issues that customer face every day in the banking hall. how it relates to CRM effective loyalty.

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APA

Ogosi, T. & Ogosi, T (2018). Impact of Customer Relationship Management on Customer Retention. Afribary. Retrieved from https://afribary.com/works/tope-olukotun-1to-5-3

MLA 8th

Ogosi, Thelma, and Thelma Ogosi "Impact of Customer Relationship Management on Customer Retention" Afribary. Afribary, 12 May. 2018, https://afribary.com/works/tope-olukotun-1to-5-3. Accessed 12 Sep. 2024.

MLA7

Ogosi, Thelma, and Thelma Ogosi . "Impact of Customer Relationship Management on Customer Retention". Afribary, Afribary, 12 May. 2018. Web. 12 Sep. 2024. < https://afribary.com/works/tope-olukotun-1to-5-3 >.

Chicago

Ogosi, Thelma and Ogosi, Thelma . "Impact of Customer Relationship Management on Customer Retention" Afribary (2018). Accessed September 12, 2024. https://afribary.com/works/tope-olukotun-1to-5-3

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