Total Quality Management (Tqm) And Organizational Performance: A Case Study Of Speke Resort Hotel Munyonyo Makindye Division

54 PAGES (13427 WORDS) Business Administration Report
Subscribe to access this work and thousands more

TABLE OF CONTENTS

DECLARATION .......................................................................................... i APPROVAL ................................................................................................. ii DEDICATIONS ....................................................................................... iii ACKNOWLEDGEMENT ....................................................................... iv CHAPTER ONE ................................................................................... I INTRODUCTION .................................................................................. I 1.0 Introduction ..................................................................................... I 1.1 Background of the Problem .................................................... 2 1.2 Statement of the problem ......................................................... 4 1.3 General Objectives ....................................................................... 5 The general objectives of this study was to examine the relationship between Total Quality Management and organization performanceat Speke Resort Hotel Munyonyo .. .............................. 5

1.3.1 Specific Objectives of the study .......................................... 5 1.4 Research questions ................................................................ 5 1.5 Scope of the study ............................................................................................ 6 1.5.1 Content Scope .............................................................................................................. 6 1.5.2 Time scope ................................................................................................................... 6 1.5.3 Geographical scope .............................................. .~ ....................................................... 6 1.6 Signillcance of the study ................................................................................................. 6 I. 7 Conceptual Framework ................................................................................................... 7 CHAPTCR TWO .................................................................................................................. 8 LITERATURE REVIEW ...................................................................................................... 8 2.0 Introduction ..................................................................................................................... 8 2.1 ~fheoretical franle\vork .................................................................................................... 8 Den1ing's Theory ...................................................................................................................... 8 2.2 Role of total quality management in Performance in an organization ............................... 9 2.3 Constraints to total quality management that hider performance of organisations .......... 12 2.4 Strategies in implementing Total Quality Management.. ................................................ 15 2.5 Conclusion .................................................................................................................... 17 Cl\i\l'TER ·1 HREE ............................................................................................................. 18 METHODOLOGY ............................................................................................................. 18 3.1 Introduction ................................................................................................................... 18 3.1 Study design .................................................................................................................. 18 

Subscribe to access this work and thousands more
Overall Rating

0

5 Star
(0)
4 Star
(0)
3 Star
(0)
2 Star
(0)
1 Star
(0)
APA

Research, S. (2022). Total Quality Management (Tqm) And Organizational Performance: A Case Study Of Speke Resort Hotel Munyonyo Makindye Division. Afribary. Retrieved from https://afribary.com/works/total-quality-management-tqm-and-organizational-performance-a-case-study-of-speke-resort-hotel-munyonyo-makindye-division

MLA 8th

Research, SSA "Total Quality Management (Tqm) And Organizational Performance: A Case Study Of Speke Resort Hotel Munyonyo Makindye Division" Afribary. Afribary, 20 Aug. 2022, https://afribary.com/works/total-quality-management-tqm-and-organizational-performance-a-case-study-of-speke-resort-hotel-munyonyo-makindye-division. Accessed 06 Feb. 2023.

MLA7

Research, SSA . "Total Quality Management (Tqm) And Organizational Performance: A Case Study Of Speke Resort Hotel Munyonyo Makindye Division". Afribary, Afribary, 20 Aug. 2022. Web. 06 Feb. 2023. < https://afribary.com/works/total-quality-management-tqm-and-organizational-performance-a-case-study-of-speke-resort-hotel-munyonyo-makindye-division >.

Chicago

Research, SSA . "Total Quality Management (Tqm) And Organizational Performance: A Case Study Of Speke Resort Hotel Munyonyo Makindye Division" Afribary (2022). Accessed February 06, 2023. https://afribary.com/works/total-quality-management-tqm-and-organizational-performance-a-case-study-of-speke-resort-hotel-munyonyo-makindye-division