Universal banking has been of controversial issue among practitioners and regulation of financial sub-sector of Nigeria economy.
However most of these decisions have been flamed by lack of common understanding of what universal banking is and what its implication might be for the country’s financial and economic well being.
The research attempt to redress that situation by presenting a well accepted understanding of the system.
Secondly, discussing its applicability or lack thereof to Nigeria commercial services and industry and assessing how effective such system could be in Nigeria.
Interview was conducted by the researchers to understand the profile of the case study: Afri bank plc. And how the bank practices universal banking.
Both primary and secondary data was used to also carryout the research work.
TABLE OF CONTENT
Title Page II
Table of content VI
CHAPTER ONE: INTRODUCTION
1.1Background of the study 1
1.2Afribank plc profile and location 3
1.3Universal banking as practiced by Arfribank. 4
1.4Statement of the problem 4
1.5Purpose of the study 5
1.6Research questions 6
1.7Significance of study 7
1.8Scope and limitation and delimitation 7
1.9Definition of terms/concept 8
CHAPTER TWO: LITERATURE REVIEW
2.1Definition of universal banking 12
2.2Before the introduction of universal banking in Afribank. 17
2.3Origin of universal banking in Afribank 17
2.4Universal banking concept in Afribank. 20
2.5Universal banking and supervisory authorities 22
2.6Argument for and against universal banking 24
2.7The merits of universal banking 25
CHAPTER THREE: RESEARCH METHOD AND DESIGN
3.1Research method and design 29
3.2Sources of data 29
3.4Sampling method 31
3.5Method of analysis 32
CHAPTER FOUR: DATA PRESENTATION AND METHODOLOGY
4.1Testing questionnaire analysis and methodology 35
4.2Hypothesis testing 39
CHAPTER FIVE: FINDINGS, RECOMMENDATIONS AND CONCLUSION
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