Managing Records as the Basis for Effective Service Delivery and Public Accountability in Development: An Introduction to Core Principles for Staff of the World Bank and Its Partners
INTRODUCTION The sections which follow examine the importance of good record keeping within the public sector and explore the need to manage information as a strategic resource. They outline the purpose of records and archives management; define the key terminology, theories, and principles underpinning records and archives care; and present a rationale for developing an integrated records management program. They review the legal and regulatory infrastructure for records and archives and con...