Managing Records as the Basis for Effective Service Delivery and Public Accountability in Development: An Introduction to Core Principles for Staff of the World Bank and Its Partners

INTRODUCTION
The sections which follow examine the importance of good record keeping within the public sector and explore the need to manage information as a strategic resource. They outline the purpose of records and archives management; define the key terminology, theories, and principles underpinning records and archives care; and present a rationale for developing an integrated records management program. They review the legal and regulatory infrastructure for records and archives and conclude by outlining the key activities undertaken in records and archives management. A toolkit for assessing records management capacity can be found at: archives.worldbank.org.

CONTENTS
Introduction 
Section 1 Recognizing Records as a Strategic Resource 
Record Keeping and Accountability 
The Collapse of Record Keeping Systems 
Why Do Records Continue to Be Neglected? 9
Electronic Governance and Electronic Records 11

Section 2 Principles of Records and Archives Management 
What Are Records? 
Who Uses Records? 
Principles of Records and Archives Care 
Section 3 Developing a Strategic Approach for Managing Records
Records, Archives, and Information Management 
Integrated Records and Archives Management 
Key Stages in Developing an Integrated Records and
Archives Management Program

Section 4 Developing a Legal and Regulatory Infrastructure for
Records and Archives Management
Reviewing and Revising Records Legislation 
Reviewing and Revising National Policies 
Organizational Policies and Structures 
Determining Resource Requirements 
Developing a Strategic Plan 
Supporting and Sustaining an Integrated Records and
Archives Management Program

Section 5 Key Activities in Records and Archives Management 
Organizing and Controlling Records 
Appraising and Disposing of Records
Providing Physical Protection for Records 
Managing Records in Records Centers
Managing Archives 
Section 6 Management of Public Sector Records Study Program 

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APA

Abdu, M. (2018). Managing Records as the Basis for Effective Service Delivery and Public Accountability in Development: An Introduction to Core Principles for Staff of the World Bank and Its Partners. Afribary. Retrieved from https://afribary.com/works/managing-records-as-the-basis-for-effective-service-delivery-and-public-accountability-in-development-an-introduction-to-core-principles-for-staff-of-the-world-bank-and-its-partners-3412

MLA 8th

Abdu, Mutanje "Managing Records as the Basis for Effective Service Delivery and Public Accountability in Development: An Introduction to Core Principles for Staff of the World Bank and Its Partners" Afribary. Afribary, 29 Jan. 2018, https://afribary.com/works/managing-records-as-the-basis-for-effective-service-delivery-and-public-accountability-in-development-an-introduction-to-core-principles-for-staff-of-the-world-bank-and-its-partners-3412. Accessed 26 May. 2024.

MLA7

Abdu, Mutanje . "Managing Records as the Basis for Effective Service Delivery and Public Accountability in Development: An Introduction to Core Principles for Staff of the World Bank and Its Partners". Afribary, Afribary, 29 Jan. 2018. Web. 26 May. 2024. < https://afribary.com/works/managing-records-as-the-basis-for-effective-service-delivery-and-public-accountability-in-development-an-introduction-to-core-principles-for-staff-of-the-world-bank-and-its-partners-3412 >.

Chicago

Abdu, Mutanje . "Managing Records as the Basis for Effective Service Delivery and Public Accountability in Development: An Introduction to Core Principles for Staff of the World Bank and Its Partners" Afribary (2018). Accessed May 26, 2024. https://afribary.com/works/managing-records-as-the-basis-for-effective-service-delivery-and-public-accountability-in-development-an-introduction-to-core-principles-for-staff-of-the-world-bank-and-its-partners-3412