Management of road transportation was viewed by the researcher as a sine qua non in the economic whether developed or developing. Transportation management is seen as the engine of an economy. It links producer suppliers, consumers and commuters. But poor ineffective and inefficient road transportation management system have crippled development and the collapse of many economic and social activities which have resulted in dissatisfactory among the customer suited in dissatisfaction among the customers in the industry. This is characterized by poor management that has result in the loss of life and property including damagers worth unquantifiable amount of money. The researcher used primary and secondary sources and method of data collection in the study.
The researcher presented the data in tables and use simple percentages to analyze the data obtained. The findings of the research among other were that road transportation is very essential for the movement of goods and people. Inefficient roads all over the country make commuter uncomfortable. Lack of maintenance culture by drivers always result in breaking down of vehicles and poor services rendered to customer causes dissatisfaction. The researcher recommended that good roads must be put in place to address the situation. Regular maintenance of vehicles and roads and provision of quality customer services that will satisfy the commuter who constantly use the roads and vehicles for their economic activities. Drivers who operate vehicles through the use of road can be improved by:
-Regular workshop for than on the use of roads
-Motivational provision such as allowance for accident free driving in a period of time.
-Other allowance for vehicle maintenance, provision of uniform and bonus especially during feast day like Christmas are also recommended as incentive and motivational tools.
(2018). A STUDY ON THE MANAGEMENT ENUGU STATE TRANSPORT COMPANY LIMITED. Afribary. Retrieved from https://afribary.com/works/a-study-on-the-management-enugu-state-transport-company-limited-5958
"A STUDY ON THE MANAGEMENT ENUGU STATE TRANSPORT COMPANY LIMITED" Afribary. Afribary, 29 Jan. 2018, https://afribary.com/works/a-study-on-the-management-enugu-state-transport-company-limited-5958. Accessed 28 May. 2023.
. "A STUDY ON THE MANAGEMENT ENUGU STATE TRANSPORT COMPANY LIMITED". Afribary, Afribary, 29 Jan. 2018. Web. 28 May. 2023. < https://afribary.com/works/a-study-on-the-management-enugu-state-transport-company-limited-5958 >.
. "A STUDY ON THE MANAGEMENT ENUGU STATE TRANSPORT COMPANY LIMITED" Afribary (2018). Accessed May 28, 2023. https://afribary.com/works/a-study-on-the-management-enugu-state-transport-company-limited-5958