An evaluation of firms outsourcing practices and its effects on their performances(A case study of some selected companies in nigeria)

ABSTRACT

"Times New Roman"">The research work is on  evaluation of firms’ outsourcing practices and
its effects on the organization’s performance.
Outsourcing practices in business organization have been described as
management strategy that is prevalently used for effective and efficient
service delivery in a competitive business environment . The study in its
efforts outlines effect and contributions of outsourcing practices in business
organization. The study however collected its data from primary and secondary
sources. Primary data was collected through interviews and administration of
questionnaires on a purposive sample of 135 respondents who are employees of
Warri Refining & Petrochemical Company and Eternit Limited Sapele, in Delta
State. Secondary data was collected from journals, magazines, textbooks,
internet, etc. The analysis and presentation of data collected was done through
percentage, frequency tables, charts and non-parametric test of Chi-square
statistic. The findings of the study showed that there is significant
relationship between outsourcing practices and organization’s performance in
Nigeria. Based on the findings, the study therefore recommends among others
that mso-fareast-font-family:"Times New Roman";mso-bidi-font-family:Arial">management
of business organization should develop a comprehensive plan to clarify
expectations, objectives, and requirements towards their outsourcing functions "Times New Roman"">.

 

TABLE
OF CONTENTS

CHAPTER
ONE: INTRODUCTION

mso-fareast-font-family:Verdana;mso-bidi-font-family:Verdana">1.1     
Background
to the study

mso-fareast-font-family:Verdana;mso-bidi-font-family:Verdana">1.2     
Statement
of Problem

mso-fareast-font-family:Verdana;mso-bidi-font-family:Verdana">1.3     
Objectives
of Study

mso-fareast-font-family:Verdana;mso-bidi-font-family:Verdana">1.4     
Research
Questions

mso-fareast-font-family:Verdana;mso-bidi-font-family:Verdana">1.5     
Statement
of hypotheses

mso-fareast-font-family:Verdana;mso-bidi-font-family:Verdana">1.6     
Significance
of the study

mso-fareast-font-family:Verdana;mso-bidi-font-family:Verdana">1.7     
Scope
and delimitation of the study

mso-fareast-font-family:Verdana;mso-bidi-font-family:Verdana">1.8     
Operational
Definition of Terms

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CHAPTER TWO:
LITERATURE REVIEW

"Times New Roman"">2.1  Concept of
Outsourcing 

"Times New Roman"">2.2  Types of
Outsourcing Strategies

"Times New Roman"">2.3  Outsourcing Management 

"Times New Roman"">2.4  Principle of
Outsourcing Practices

"Times New Roman"">2.5  Outsourcing
Practice and Organizational Performance

"Times New Roman"">2.6  Effect of
Outsourcing Practices

"Times New Roman"">2.7  Challenges of
Outsourcing Practices

"Times New Roman"">2.8  Empirical Framework

"Times New Roman"">2.9  Theoretical
Framework

"Times New Roman"">2.10Summary of
Literature Review

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"Times New Roman""> CHAPTER THREE: RESEARCH METHODS

"Times New Roman"">3.1  Research Design

"Times New Roman"">3.2  Population of
Study

"Times New Roman"">3.3  Sampling
Techniques

"Times New Roman"">3.4  Sample Size

"Times New Roman"">3.5  Method of Data
Collection

"Times New Roman"">3.6  Validity of
Research Instrument

"Times New Roman"">3.7  Reliability of
Research Instrument

"Times New Roman"">3.8  Method of data
analysis

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CHAPTER FOUR:
PRESENTATION AND ANALYSIS OF DATA

"Times New Roman"">4.1  Data Presentation

"Times New Roman"">4.2  Testing of
hypotheses

"Times New Roman"">4.3  Discussion of
Findings

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CHAPTER FIVE:
SUMMARY, CONCLUSION & RECOMMENDATION

"Times New Roman"">5.1  Summary

"Times New Roman"">5.2  Conclusion

"Times New Roman"">5.3  Recommendations

"Times New Roman"">       REFERENCES

"Times New Roman"">       APPENDICES