Assessment Of Job Satisfaction Among Staff Of Ghana Broadcasting Corporation

ABSTRACT

The concept of job satisfaction is considered to be a very critical issue

for any organisation’s performance. Thus, employers benefit from lower staff

turnover and higher productivity if their employees experience a high level of

job satisfaction. The study sought to assess the state of job satisfaction among

the staff of Ghana Broadcasting Corporation. A cross-sectional survey design

was used for the study and data were obtained from 126 respondents, using

questionnaires.

The study revealed that adequate pay, healthy working environment

and adequate working incentives among others were very important

motivating factors for the workers. Also, while workers were very satisfied

with some of the intrinsic and extrinsic job factors, they were also very

dissatisfied with some of them. However, the majority of the respondents did

not wish to quit working with Ghana Broadcasting Corporation, mostly

because of their age and their long years of service.

In a nutshell, even though workers may be satisfied with some of the job

related factors, total job satisfaction may actually be low among the workers,

since the majority indicated that they would not work with Ghana

Broadcasting Corporation if they had a chance to start all over again. It is

therefore recommended that the Government of Ghana should improve the

working conditions as well as the remuneration of employees of the Ghana

Broadcasting Corporation.