Computerized Accounting System and Performance of Banking Institutions. A Case Study of Centenary Bank, Kabalagala Branch, Kampala, Uganda.

TABLE OF CONTENTS

DECLARATION j

APPROVAL

DEDICATION iii

ACKNOWLEDGEMENT iv

LIST OF TABLES

LIST OF FIGURES v

TABLE OF CONTENTS vii

LIST OF ACRONYMS x

CHAPTER ONE 1

INTRODUCTION 1

1.0 Introduction 1

1.1 Background 1

1 .1 .1 Theoretical Perspective 2

I . 1 .2 Conceptual perspective 2

1.1.3 Contextual perspective 2

1.2 Statement of Problem 2

1.3 Purpose of the Study 3

1.4 Specific Objectives 3

1 .5 Research Questions 3

1.6 Scope 4

1.6.1 Geographical Scope 4

1.6.2 Subject Scope 4

1.7 Significance 4

1.8 Definition of Key terms 4

1.9 Conceptual Framework 6

CHAJTER TWO 7

LITERATURE REVIEW 7

2.0 Introduction 7

2.1 Theoretical Review 7

2.1.1 Schumpeter Innovation Theory 7

2.1.2 Innovation Diffusion Theory (TDT) 7

vi’

2.2 Empirical Review .8

2.2.1 Effect of data processing on performance of centenary bank, Kabalagala Branch.. 8

2.2.2 Effect of Computerized Accounting software on performance of centenary bank,

Kabalagala Branch 9

2.2.2. Effect of data storage on Financial Performance of Centenary bank, Kabalagala

branch 10

2.3 Loan Recovery 11

2.4 Financial Reporting and its Qualities 12

2.4.1 Characteristics of quality financial reports 13

CH~TER THREF 15

METHODOLOGY 15

3.0 Introduction 15

3.1 Research Design 15

3.2 Population 15

3.3 Data Collection Tools/Methods 16

3.3.1 Primary Data 16

3.4 Data Management 16

3.4.1 Data Processing 16

3.4.2 Data Analysis 16

3.5 Validity and Reliability of Instrument 17

CHAPTER FOUR 18

PRESENTATION, ANALYSIS AND INTERPRETATION OF FINDINGS 18

4.1 Introduction 18

4.2 Descriptive statistics 18

4.2.1 Respondent characteristics 18

4.3 Effect of Data processing on the organizational perftwmance of Centenary bank,

Kabalagala branch 21

4.4 Effect of software on the organizational per[brrnance of Centenary bank, Kabalagala

branch 22

4.5 Effect of Data storage on organizational performance o[Centenary bank, Kabalagala

branch 23

VIII

4.6 Effect of Computerized accounting systems and organizational performance of

Centenary bank, Kabalagala branch 24

CHAPTER FIVE 27

DISCUSION OF THE FINDINGS CONCLUSIONS AND RECOMENTATION 27

5.1 Discussion of the findings 27

5.1.1 Effect of data processing on organizational performance of centenary bank

kabalagala branch 27

5.1.2 Effect of Software on organizational performance of Centenary Bank Kabalagala

Branch 27

5.1.3 Effect of Data processing on the organizational performance of Centenary Bank

Kabalagala Branch 27

5.1.4. Computerized accounting system and organizational performance 28

5.2 conclusion 29

5.2.1 Effect of Data processing on organizational performance of Centenary Bank

Kabalagala Branch 29

5.2.2 Effect of Software on organizational performance of Centenary Bank Kabalagala

Branch 29

5.2.3 Effect of Data processing and organizational performance of Centenary Bank

Kabalagala Branch 29

5.1.4. General performance of centenary bank Kabalagala branch due to the use of

computerized accounting systems 29

5.3 Recommendations 30

5.3.1 Data processing and organizational performance of Centenary Bank’Kabalagala

Branch 30

5.3.2 Sofiware and organizational performance of Centenary Bank Kabalagala Branch.

30

5.3.3 bata processmg and performance of Centenary Bank Kabalagala Branch 30

5.3.4 General performance of centenary bank Kabalagala branch due to the use of

computerized accounting systems 30

5.4 Areas for Further Research 30

REFERENCES 31

APPENDIX 1: RESEARCH QUESTIONNAIRE 35