TABLE OF CONTENTS
APPROVAL ................................................................................................... .ii
DEDICATION ....................................................................................................... .iii
ACKN"OLEDGEMENT ...................................................................................... .iv
TABLE OF CONTENTS ..................................................................................... v
CHAPTER ONE ................................................................................................ 1
1.0 INTRODUCTION ......................................................................................... 1
1.1 Background of the study .................................................................................. 1
1.2 Problem Statement ....................................................................................... 2
1.3 Purpose of study .......................................................................................... 2
1.4 General objectives ......................................................................................... 2
1.4.1 Specific Objectives of the study ...................................................................... 3
1.5 Research questions ........................................................................................ 3
1.6 Hypothesis .................................................................................................. 3
1.7 Scope of the study ......................................................................................... 4
1.8 Significance of the study .................................................................................. 4
1.9 Conceptual framework ................................................................................. 5
CHAPTER TWO .................................................................................................. 6
LITERATURE REVIEW ....................................................................................... 6
2.0 Introduction .................................................................................................... 6
2.1 Understanding of organizational conflict ................................................................ 6
2.2 The cycle and phases of organizational conflict ........................................................ 6
2.3 Perpetrators of organizational conflict ................................................................... 7
2.4 Causes of organizational conflict ........................................................................ 7
2.5 The conflict process ....................................................... , ............................... 9
2.6 Effects of organizational conflict on performance ................................................... 1 O
2.7 Solutions for organizational conflict .................................................................. 12
2.8 Conclusion ................................................................................................ 14
VI
CHAPTER THREE .......................................................................................... 15
METHODOLOGY .......................................................................................... 15
3.0 Introduction .......................................................................................... 15
3.1 Research design ........................................................................................... 15
3.2 Sample selection .......................................................................................... 15
3.3 Sample size ................................................................................................ 15
3.4 Instrument to be used .................................................................................... 15
3.5 Study Procedure ....... , .................................................................................... 16
3.6 Methods ofDataAnalysis .............................................................................. 16
CHAPTER FOUR ............................................................................................ 17
DATA PRESENTATION AND INTERPRETAION ................................................... 17
CHAPTER FIVE ............................................................................................. 24
SUMMARY, CONCLUSIONS AND RECOMMENDATION ...................................... 24
5.0 Introduction ..................................................................................................... 24
5.1 Summary .................................................................................................. 24
5.2 Discussion .................................................................................................. 24
5.3 Conclusion ................................................................................................ 25
REFERENCES .............................................................................................. 26
APPENDIX 1: Research Questionnaire ................................................................... 27
APPENDIX 2 : Research Timetable ................................................................... .30
APPENDIX 3 : Budget Estimate ....................................................................... .31
MILLICENT, M (2021). Conflict And Organizational Performance A Case Study Of Sony Sugar Comp Any Southnyanza-Kenya. Afribary. Retrieved from https://afribary.com/works/conflict-and-organizational-performance-a-case-study-of-sony-sugar-comp-any-southnyanza-kenya
MILLICENT, MISATI "Conflict And Organizational Performance A Case Study Of Sony Sugar Comp Any Southnyanza-Kenya" Afribary. Afribary, 11 Jun. 2021, https://afribary.com/works/conflict-and-organizational-performance-a-case-study-of-sony-sugar-comp-any-southnyanza-kenya. Accessed 12 Nov. 2024.
MILLICENT, MISATI . "Conflict And Organizational Performance A Case Study Of Sony Sugar Comp Any Southnyanza-Kenya". Afribary, Afribary, 11 Jun. 2021. Web. 12 Nov. 2024. < https://afribary.com/works/conflict-and-organizational-performance-a-case-study-of-sony-sugar-comp-any-southnyanza-kenya >.
MILLICENT, MISATI . "Conflict And Organizational Performance A Case Study Of Sony Sugar Comp Any Southnyanza-Kenya" Afribary (2021). Accessed November 12, 2024. https://afribary.com/works/conflict-and-organizational-performance-a-case-study-of-sony-sugar-comp-any-southnyanza-kenya