This study sought to investigate the determinants of employee job satisfaction among county
government enforcement officers in Kenya by taking the case of Nairobi City County. Given
how crucial job satisfaction is among employees today, employers are always seeking ways to
ensure that their employees are satisfied at work in order to get the best out of them. For this
reason, this study sought to ascertain the determinants of job satisfaction among county
government enforcement officers in Kenya by taking the case of Nairobi County.
The main problem as viewed from the researcher’s angle is that a lack of job satisfaction among
these officers means that they do not conduct themselves in a productive manner. Identifying the
factors that determine this will therefore go a long way in improving the quality of service
provided to the county. Results from this study will make this possible.
The objectives were to determine the extent which working Conditions, job security, the working
environment and leadership styles determines employee job satisfaction among county
government enforcement officers in Nairobi City County.
The study adopted a descriptive research design since it enables researchers to summarize and
organize data in an effective and meaningful way. The target population for this study included
all the 761 enforcement officers working in the City Inspectorate Department and both stratified
and simple random sampling techniques were used to arrive at the 76 respondents who took part
in the study.
Generally, the study found out that employees are satisfied with their jobs, as most of them
indicated that they feel that they are part of Nairobi County, and that they understand how their
job aligns with the government’s mission. They also agreed that their values fit with those of the
government, their job gives them the opportunity to learn and that they would recommend others
to join it as it is a good place to work. In as far as the working conditions at the office is
concerned, most of them agreed that they are contended with the resources they have. They
however disagreed stating that they are not appreciated much and that most of them are not safe
at work. Additionally, most respondents felt that their supervisors are doing a great job. They
agreed that their supervisors are able to address them when they have concerns, that they do a
good job, that they rely on policies to achieve county goals and that they evaluate their work
performance on a regular basis. The study also found that it is true their supervisors enable them
to perform at their best, promote an atmosphere of teamwork and that they actively listen to their
suggestions. Based on the study findings, therefore, the study concludes a positive increase in
working conditions subsequently increase job satisfaction. The study also found a positive
relationship between employee job satisfaction and job security. Subsequently, the study
concluded that a good working environment fosters job satisfaction in that employees strongly
advocate for the right tools of trade, conducive buildings to work in, maintenance of working
equipment and most importantly, the recognition of good quality work. Based on the conclusions
drawn, the study recommends county governments to ensure that good working conditions, work
environment, job security and efficient leadership styles are maintained.
Edu, F (2021). Determinants Of Employee Job Satisfaction Among County Government Enforcement Officers In Kenya The Case Of Nairobi City County. Afribary.com: Retrieved June 24, 2021, from https://afribary.com/works/determinants-of-employee-job-satisfaction-among-county-government-enforcement-officers-in-kenya-the-case-of-nairobi-city-county
Frontiers, Edu. "Determinants Of Employee Job Satisfaction Among County Government Enforcement Officers In Kenya The Case Of Nairobi City County" Afribary.com. Afribary.com, 05 Jun. 2021, https://afribary.com/works/determinants-of-employee-job-satisfaction-among-county-government-enforcement-officers-in-kenya-the-case-of-nairobi-city-county . Accessed 24 Jun. 2021.
Frontiers, Edu. "Determinants Of Employee Job Satisfaction Among County Government Enforcement Officers In Kenya The Case Of Nairobi City County". Afribary.com, Afribary.com, 05 Jun. 2021. Web. 24 Jun. 2021. < https://afribary.com/works/determinants-of-employee-job-satisfaction-among-county-government-enforcement-officers-in-kenya-the-case-of-nairobi-city-county >.
Frontiers, Edu. "Determinants Of Employee Job Satisfaction Among County Government Enforcement Officers In Kenya The Case Of Nairobi City County" Afribary.com (2021). Accessed June 24, 2021. https://afribary.com/works/determinants-of-employee-job-satisfaction-among-county-government-enforcement-officers-in-kenya-the-case-of-nairobi-city-county