ABSTRACT
This study focuses on an investigation of social responsibility on banking industry.
It was established that most companies operating in Nigerian do not consider social responsibility and obligations towards the community in which they operates. The specific objectives of the study were:
1.To ascertain whether companies actually consider the effects an intended policy decision will have on the life of the communities in which they operate.
2.To ascertain whether companies should be socially responsible to the communities in which it operates .
3.To examine the factors which are responsible for the ineffectiveness of the performance of corporate social responsibilities in Nigeria.
4.To find out whether non-performance of social responsibilities by companies in its operating areas can have adverse effects on its turnover, profitability, growth and survival.
To achieve the above stated objectives, data were collected through the use of questionnaire which was administered to one hundred staff and customers of union bank were.
Data collected were analysed using weighted mean and ranking order method of analysis.
Base on the analysis, a number of findings were made:
1.Union bank and other business organisations have not done much towards social responsibility in the area in which they operates.
2.The bank does not have an effective community development policy.
3.The bank does not contributes adequately towards social programmes that are geared towards alleviating the sufferings of the masses, especially in their operating areas.
4.It is discovered that most profitable organisation back interest on community.
5.The findings also revealed that the major factor that mitigate contributions by corporate organisations towards social programmes is the pursuance of profit maximization is the only relevant objective of a business.
The recommendations arising from the findings were:-
1.Union bank should embrace corporate social performance as a strategic and key managerial function by establishing and finding a special unit to carry out community development.
2.Union bank should not consider profit maximization as the only and major objective of the organisation.
3.The Government should evolve appropriate legislation that would compel corporate organisations to contribute certain percent of their profits towards social responsibility.
4.A social work committee should be set up on permanent basis to administered the fund to be paid into special account by corporate organisation towards social responsibility projects.
TABLE OF CONTENTS
Cover page
Title page
Dedication
Acknowledgement
Table of contents
List of tables
Abstract
CHAPTER ONE:
INTRODUCTION
1.1Background of study
1.2Statement of problem
1.3Objective of research
1.4Scope and delimitation of study
1.5Research questions
1.6Significance of study
1.7Definition of terms.
CHAPTER TWO:
REVIEW OF LITERATURE
2.1Concepts of business objectives
2.2Understanding business social responsibility
2.3Neglect of social responsibility by Nigeria Government/Companies
2.4Making Nigeria business organisation socially responsible issues and prospects
2.5Arguments for and against business social responsibility.
2.5.1Arguments for social responsibility business
2.5.2 Arguments against business social responsibility
2.6Union bank social responsibility profile
2.6.1Historical background of Union Bank Nigeria Plc
2.6.2 Social responsibility profile
2.7Summary of the related reviewed literature.
CHAPTER THREE: METHODOLOGY
3.1Research design
3.2Area of study
3.3Population for study
3.4Sampling and sampling technique
3.5Research instrument]
3.6Validity and reliability of instrument
3.7Method of data collection
3.8Method of data analysis
CHAPTER FOUR
4.0Data presentation and results
Summary of result/findings
CHAPTER FIVE
5.0Discussion, implication, recommendations and conclusion
5.1Discussion of results/finding
5.2Implication of study
5.3Recommendations
5.4Conclusion
5.5Suggestion for further study
5.6Limitation of the study
Appendices
References.
LIST OF TABLES
Table 14.1 -consideration of policy effects in its operating areas
Table 24.2-Contribution towards social programmes
Table 34.3 -Factors mitigating effective social responsibility
Table 44.4 -Effects of non-performance of social responsibility
Table 54.5 -The extent in which union bank and other business organization have donetowards social responsibility in the operating area.
Table 64.6-The effective community development policy.
Table 74.7-Contribution towards alleviating the sufferings of the masses in the operating area.
Table 8 4.8-Most profitable organisation lack interest on the community they Operate