EFFECTS OF STRATEGIC RECRUITMENTS AND SELECTION PROCESS ON COMPANIES PERFORMANCE: A CASE STUDY OF CERTIFIED TECHNOLOGY SERVICE LIMITED (CTSL) OF TAKORADI

ABSTRACT All companies have to be concerned with the issue of making sure that the best and most effect people are employed. This is something that a lot of organisations struggle with and find challenging. In recent times we have seen significant changes in both business and social environment, and those changes have caused organisations to reconsider the implementation of their Human Resource Management policies and practices. Selecting individuals that have good technical skills is no longer enough to ensure that there will be effective job performance. The study investigated the effects of strategic recruitment and selection process on the performance of an organization using Certified Technology Service Limited of Takoradi as a case. The study examined the strategic recruitment and selection process on the company in the real sector using descriptive survey research design. The data was collected and analysed using both quantitative and qualitative data analysis methods. Quantitative methods involve both descriptive and inferential analysis. The data was collected using a questionnaire. The analyses of responses obtained through a questionnaire that was administered to randomly selected respondents revealed that recruitment and selection criteria have significant effects on organizations performance. It is recommended that recruitment and selection is of great importance to every organization and therefore Human Resource Department must give fair treatment to applicants, issues of favouritism must be avoided while giving the chance to all. © University of Cape Coast https://erl.ucc.edu.gh/jspui Digitize