Research Papers/Topics in Banking And Finance

IMPACT OF ELECTRONIC BANKING ON THE PAYMENT SYSTEM IN NIGERIA

ABSTRACTThis study focuses on the impact of Electronic banking on the payment system in Nigeria.The main  objective   of this  work  is to  identify how  electronic   banking has  impacted  orimproved the payment system in Nigeria and its impact on customer satisfaction. In other toachieve  this, primary data which exist inform of  questionnaire and oral  interviews andsecondary data inform of journals, articles and books w...

Exploring Customers Dissatisfaction and its Impact on Customers Lifetime Loyalty in the Nigerian Banking Sector

Customer satisfaction has emerged as a major area of concern for researchers, theorists and managers in organisations due to its importance. Every organization thus endeavours to ensure customer satisfaction in order to gain the loyalty of their customers. Therefore, the study examined the impact of customer satisfaction on customer loyalty in the Nigerian banking sector. 120 questionnaires were distributed while 110 questionnaires were analyzed. The data was analyzed using statistical packag...

EXPLORING CUSTOMERS DISSATISFACTION AND ITS IMPACT ON CUSTOMERS LIFETIME LOYALTY IN THE NIGERIAN BANKING SECTOR (A STUDY OF SELECTED BANK CUSTOMERS IN LAGOS STATE)

ABSTRACTCustomer satisfaction has emerged as a major area of concern for researchers, theorists and managers in organisations due to its importance. Every organization thus endeavours to ensure customer satisfaction in order to gain the loyalty of their customers. Therefore, the study examined the impact of customer satisfaction on customer loyalty in the Nigerian banking sector. 120 questionnaires were distributed while 110 questionnaires were analyzed. The data was analyzed using statistica...

Impact of corporate governance on the financial performance of deposit money banks

CHAPTER ONEINTRODUCTION1.1 Background to the studyIt has become a worldwide dictum that the quality of corporate governance makes animportant difference to the soundness or unsoundness of banks. Thus, effective corporategovernance   practice   incorporates   transparency,   openness,   accurate   reporting   andcompliance with statutory regulations among others. Historically, antecedents indicatethat financial  crisis ...

STATE ELECTORAL COMMISSION AND DEVELOPMENT OF DEMOCRACY IN NIGERIA (A STUDY OF IMO STATE ELECTORAL COMMISSION)

                                                                        ABSTRACT The research project was designed to study the stated electoral commission and development of democracy in Nigeria, a study of Imo State Electoral Commission, the problem under investigation is that all the benefits and  attributes of what the election process should mean cannot be associated with Nigeria as a democratic society...

THE IMPACT OF CAPITAL MARKET ON ECONOMIC GROWTH IN NIGERIA

ABSTRACTThis study seeks to examine the impact of the Nigerian capital market as a tool for economic growth from the period of 1982-2016. The study has its main objectives. The ascertainment of the effect of capital market activities on economic growth with the specific objectives of one, examine the impact of market capitalization on economic growth in Nigeria. The study revises Gross Domestic Product on All Share Index, Value of Transaction and Market Capitalization which are indices of Cap...

THE IMPACT OF ELECTRONIC BANKING IN NIGERIA BANKING SYSTEM

ABSTRACT The banking industry in Nigeria is now facing unprecedented competition from non-traditional banking institutions, which now offer banking and financial service over the internet. The purpose of this study was to evaluate the influence of electronic banking on the Nigeria banking system. This study among other reasons would help to enlighten operators in the banking sector and other concerned individuals and organization on the adoption of Electronic Banking. The research basica...

IMPACT OF CORPORATE GOVERNANCE IN THE NIGERIAN BANKING INDUSTRY

ABSTRACTThe CBN Code of Corporate Governance stated that Corporate Governance refers to the processes and structure by which the business and affairs of an institution are directed and managed. The objectives of this study are to examine Corporate Governance in relation to the promotion of corporate fairness, transparency and accountability in banks, to establish the purpose of Corporate Governance on banks and determine the application of its procedure in the banking sector, to establish tha...

ASSESSMENT OF COMPLIANCE WITH INTERNAL CONTROL MECHANISM BY MICROFINANCE BANKS IN THE NORTH CENTRAL STATES OF NIGERIA

ABSTRACT   The study is aimed at the assessment of compliance with internal control mechanism by Microfinance Banks in the North Central States of Nigeria.  Data were collected through the use of structured questionnaire which contained 45 items. Descriptive statistics, mean, standard deviation and t-test were used for data analysis.  Simple random sampling was used to select three states (Benue, Nasarawa and Plateau) and Abuja out of the six states in the...

THE IMPACT OF TREASURY SINGLE ACCOUNT ON BANKING SECTOR FOR ECONOMIC GROWTH

ABSTRACT  Over  years, Nigeria’s  public  funds  have not been properly  accounted for. This has drastically increased the cost of governance. There is no gain saying the fact that,  the  cost  of  governance  in  Nigeria  is  too  high  and  has  in  no  small  way hindered  the  Nation’s  development  both  human  and  infrastructural.  It&n...

EXTERNAL RESERVE POSITION AND ECONOMIC GROWTH:EVIDENCE FROM NIGERIA

This study has examined the impact of external reserve on economic growth between 1986 and 2016 by relying on secondary sources of data.Analysis of the data was done using inferential statistics i.e Ordinary Least Square(OLS) regression.The result of the analysis revealed that each. of the external reserve proxies is a good predictor of economic growth collectively rather than individually because the R2 was as high as 92% while each of them was also positively related to economic growt...

EFFECT OF INTEREST RATE MARGIN ON THE PERFORMANCE OF DEPOSIT MONEY BANKS (DMBs) IN NIGERIA

AbstractThis study examined the effect of interest rate margin on the performance of deposit money banks in Nigeria within the sample period of 1980 to 2016. The general objective was to verify how interest rate margin affects the performance of the deposit money banks. The data for this research work (Profitability Rate, Interest Rate, Monetary Policy Rate, Deposit Rate and Lending Rate (LNDR) was obtained from the CBN Statistical Bulletin (2016) and analyzed using Cointegration, and Error C...

IMPACT OF MICROFINANCE ON THE DEVELOPMENT OF SMALL AND MEDIUM SCALE BUSINESS

The SME sector is strategically positioned to absorb up to 80% of jobs, improve per capita income, increase value addition to raw materials supply, improve export earnings and step up capacity utilisation in key industries. The sector is structured across other key sectors, including Agriculture, Mining and Quarrying, Building and Construction, Manufacturing, Solid Minerals, etc, and thus has strong linkages with the entire range of economic activities in the country. Thus, any situatio...

EXAMINING THE IMPORTANCE OF POLITE LANGUAGE USED BY THE STAFF OF THE CUSTOMER CARE SERVICE UNIT OF A BANK

In a setting like a bank, it is believed that “the customer is always right”. In other words, since the customers are always right, they are to be held in high esteem. That is, they should be treated in a special way. Therefore, language used by the staff in the customer care service unit ought to be polite in nature and its application when relating with customers. Impoliteness on the part of the customer care representative or staff in a bank could lead to loss of customers. If t...

A modelling of Ghanas inflation experience- 1960-2003

The study sought to ascertain the key determinants of inflation in Ghana for the past 40 years. Stylized facts about Ghana’s inflation experience indicate that since the country’s exit from the West African Currency Board soon after independence, inflation management has been ineffective despite two decades of vigorous reforms. Using the Johansen cointegration test and an error correction model, the paper identified inflation inertia changes in money and changes in Gov...

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