ABSTRACT This study had an aim at assessing the impact of employee’s incentive system on the performance of DUWASA. The study specifically addressed three objectives, namely; perceptions of the employees regarding incentives system used by DUWASA, an effect of incentive used on the performance of DUWASA and challenges facing DUWASA, in operationalizing incentive to its employees. This study employed a holistic descriptive case study design, where data were collected from employee responden...
ABSTRACT The study had aimed to assess the contribution of onions (Allium cepa) production to households‟ income of smallholder farmers at Kilolo District Tanzania. It specifically focused on mapping actors involved in onions production, determined levels of smallholder farmers‟ productivity, households‟ income generated from onions productions and analyzed the contribution of onions activities in improving social and economic status. A cross sectional research design was adopted; a sa...
ABSTRACT The study was conducted in Dodoma Municipality by assessing the effects of Women Development Fund (credit) on improving the income of women micro entrepreneurs in Tanzania. The study is intended to find out the women awareness on WDF, to find out the socio- economic activities done by women micro entrepreneurs supported by WDF, to determine the achievement of women micro entrepreneurs supported by WDF, and finally to identify the challenges faced by women micro entrepreneurs in acce...
ABSTRACT Solid waste management in urban areas in Tanzania is still a great challenge, Dodoma city is among of the urban areas which has not succeeded in management of solid wastes. There is insufficient and sustainable means of collection of wastes in households and communities. Therefore, this study examines roles played and challenges faced by community in the improvement of solid waste management. A cross section design was used to gather information from selected representative wards. P...
ABSTRACT The main objective of the study was to examine the contribution of NGOs towards improving the living standards of the local communities. The study was conducted at Bwembwera Area Development Programme (ADP) in Muheza District. The research used a case study approach and collected data using interviews and documentary evidence. Participants involved in the study were ADP staff, teachers, peasants, village executive officers and health officers. The data collected were analyzed using ...
ABSTRACT This study intended to investigate on the role of ICT in improving educational management and administration in Dodoma Municipality. The main objectives of the study were to investigate on the application of ICT in data and information storage for education management, to determine secondary school teacher’s performance of ICT application in educational management and to determine the barriers that hinder secondary school teacher’s practices of the ICT in educational management....
ABSTRACT The study aimed at assessing factors that influence revenue collection in local government authorities. The study was conducted in 7 wards of Mbeya City namely; Ruanda, Iyunga, Ilomba, Forest, Igawilo, Sisimba and Nsalaga. The research used a case study approach and collected data using interviews, questionnaire, documentarysources and FGD. Participants involved in the study were the principal income earners in the households. The data collected were analyzed qualitatively and quant...
ABSTRACT The study has investigated the relationship between employee retention and customer satisfaction in the Tanzanian banking industry, FINCA Microfinance Bank as the case study. The specific objectives were, to examine the level of employee retention, to assess the level of customer satisfaction and to examine the relationship between employee retention and customer satisfaction. The study has employed an explanatory cross-section survey design. Data were collected by using a questionn...
ABSTRACT This study attempts to assess the effects of management skills on performance of SMEs in Tanzania. The study concentrates on Micro and Small enterprises in Dodoma Municipality where descriptive research design was adopted. A total number of 60 respondents constituted the sample. The sample understudy was Micro and Small enterprises owners/managers. The respondents were interviewed by using structured questionnaire. The analysis was carried out by using descriptive statistics, gross m...
ABSTRACT This study was established to assess the contribution of technology on internal audit in the public sector. The study has examined the perceptions of audit officers in application of information technology in audit issues, explored the contribution made by IT in implementing audit activities and investigated on the challenges facing the application of IT in internal audit issues in the public sector. The research used a case study methodology where multiple cases were taken and colle...
ABSTRACT This study aspires to bring answers to the source and cost of fuel for the household use in Tanzania. The study was conducted on two sampling sites of Kisasa and Ntyuka village from Dodoma municipal. A total number of 200 respondents formed the study samples and 100 respondents were taken from Kisasa and 100 respondents from Ntyuka village. The methods of data collection included structured interview and documentary review. The instruments used in data collection were interview sched...
ABSTRACT This study investigated factors that hinder access to credit by small and medium enterprises in Dar es Salaam region. It employed both quantitative and qualitative methods. Using purposive sampling, a total of 47 respondents were selected to take part in the study. Data were obtained through semi-structured interviews, structured questionnaire and documentary review. Quantitative data from questionnaires were subjected to descriptive analysis. The findings show that both Small and Me...
ABSTRACT In Tanzania, women have limited access to employment o pportunities in the formal sectors. As a result, many have to adopt survival strategies through the informal sector where many operate without the support of extension services or credit. Most of the women don‟t engage in Income Generating Activities (IGA) as they don‟t have sources of capital. Because of lack of source of capital, women have decided to engage in self help groups‟ which offer different kind of services incl...
ABSTRACT The study aimed to examine the financial literacy of undergraduate students and its impact on spending and saving behavior; a case study of the University of Dodoma. Data were collected from sample size of 120 respondents consisting of 105 students and 15 key informants (staff). The study employed questionnaire survey and interview as methods of data collection. Quantitative data were analyzed using MS Excel software supported by Statistical Package for Social Science (SPSS) version ...
ABSTRACT The aim of this study was to assess customers satisfaction with water and sewerage services. The specific objectives of this study were to assess the measures implemented to achieve customer satisfaction, to assess the extent the measures have lead to customer satisfaction with DUWASA services as well as to assess, the challenges facing implementation of customer satisafction measures. A case study and cross sectional research design were the methods employed. DUWASA was the study ar...