ABSTRACT This paper focuses on studying the relationship between company size and Business Process Outsourcing (BPO) in manufacturing companies in Ghana. The study sought to establish the relationship between company size and the decision to outsource in manufacturing companies in Ghana and also to assess the extent to which manufacturing companies are outsourcing and which main functions are outsourced. By definition, Business Process Outsourcing (BPO) is a managerial practice which essentia...
ABSTRACT To get the best out of employees in the banking industry, pressure is increasingly put on them to perform for sustainable growth leading to work-family life imbalance and consequent stress related issues. The purpose of this study therefore, is to explore issues related to work-family life balance among banking professionals in Ghana. It compares the experiences of bankers in two banks in Takoradi in the Western region of Ghana, to understand in-depth the factors that enable them to ...
ABSTRACT Real estate in Ghana has also undergone tremendous change largely to economic stability and government‟s support of foreign investments. Over the past decade, the office property market in Accra has grown steadily averaging an annual 14 percent of GDP since 2010 (Setrana, 2013). This increase in demand has led to several developments being undertaken in Accra (Ghana Prime Properties, 2013). However, this paper focuses on the office property market in Airport City and uses Porters F...
ABSTRACT This thesis explores how city planning affects economic development in Ghana by comparing two urban settlements in the greater Accra region of Ghana: Ashaiman and Tema. The two proximal settlements were chosen because Tema is a planned city while Ashaiman evolved into a settlement without any formal planning. In this paper, city planning refers to orderly zoning of domestic residences as well as the provision and placement of infrastructure like good roads and social amenities such a...
Abstract The quality of the human resource of an organization is essential to its success. Thus, every organization must seek to improve the quality of its workforce. One way of achieving this is through training. The importance of training can only be appreciated with a clear understanding of its direct impact on employee performance. An improvement in employee performance also leads to an improvement in the company’s performance. It is in this respect that HFC Bank (Ghana) limited was ana...
Abstract For years, Ghana has been confronted with illegal small-scale mining commonly known as galamsey. It is alleged that cocoa farmers are relinquishing their farmlands for galamsey, however, as many people in the cocoa farming communities depend on cocoa farming as their primary source of income, it raises questions as to why farmers would want to abandon their farms for galamsey. As a result, this thesis is aimed at investigating the motivations for galamsey and how the practice impacts...
ABSTRACT In recent years, customer retention has gained attention among savings and loans service providers. With the increasing competitive environment, firms are continually looking for innovative ways not only to attract customers but to retain existing ones. The main objective of the study is to analyze customer retention strategies at Opportunity International Savings and Loans Limited (OISL). The study revealed that, customer retention strategies used at OISL were consistent with lite...
ABSTRACT Out-of-pocket payments for healthcare in low and middle income countries have potentially catastrophic consequences for vulnerable households. These can lead to vicious cycles of impoverishment and debt. Ghana introduced the National Health Insurance Scheme (NHIS) to protect Ghanaian residents from the financial consequences of health and illness shocks. This thesis contributes to the discussion on the economic consequences of high Out-of-Pocket (OOP) payments for health care....
ABSTRACT Learning is key to the advancement of organizations. Organizations that learn have the tendency to adapt to change better than organizations which do not learn. Organizational learning can be facilitated by social media, which is a component of Web 2.0 technologies. Social media is composed of tools, applications and web applications, which have the potential of absorbing external knowledge. The Absorptive Capacity Theory was used as the theoretical lens for this study to help...
ABSTRACT The purpose of this study was to explore the current image perception of Ghana as a brand in order to generate recommendations for the country in developing a strong nation branding strategy. This study employed qualitative approach. Primary data was collected through focus group discussions and in-depth interview. Non-probability sampling technique specifically purposive sampling was used to establish the final sample size of 26 respondents. The study employed content analysi...
ABSTRACT This research work examined bank recapitalization and small and medium scales enterprise in Nigeria. There is dearth of financial institutions which cater for long and medium term credit needs of businesses operating in the economy. SMEs are no exceptions to these, and they suffer a great deal for want of capital for development and expansion of the economic survival of the country. Data collected was analysed using chi-square technique and tabulated. The Data gathered from the f...
ABSTRACTThis dissertation offers a conceptual framework capturing forecasting relatedactivities in a formal organizational context, and it empirically assesses how andhow well an organization utilizes forecasting tools and results. Specifically, amultilevel model is formulated that suggests that forecasting capabilities andforecasting processes predict forecasting effectiveness. The model is tested througha field study utilizing a qualitative and quantitative research design. The findingssugg...