Research Papers/Topics in Hospitality Management

Marketing Models For Performance Among Four And Five Star Hotels In Kenya

ABSTRACTKenya has been slow in adjusting to the external hospitality environment and adoptingcompetitive marketing strategies as evidenced by the higher growth of tourism in competitorcountries. Marketing models such as the four P’s which were developed for monopolieswithin the manufacturing industries of developed countries and overlook modern consumertrends such as guests’ experiences are however being used by hotels in Kenya which operatein a monopolistic and perfectly competitive serv...

Prospects And Challenges Of Females In The Hotel Sector Breaking Through The Glass Ceiling In Sekonditakoradi Metropolis

ABSTRACT Female employees in the hotel industry are sometimes unable to compete with their male counterparts on an equal level due to several visible and invisible barriers and challenges such as the demands of marriage and motherhood, gender and sex discrimination, sexual harassment among others. In Ghana very little is known about the problems females face in the hotel industry and how these create challenges for them. This study therefore explores prospects and challenges that prev...

Food Safety In Selected Senior High Schools In The Ho Municipality, Volta Region

ABSTRACTIn the school catering setting, food handlers particularly those in boardingsenior high schools are considered the most sensitive group responsible for allforms of contamination resulting in various forms of food-borne illnesses. Thepurpose of the study was to assess food safety in selected Senior High Schoolsin the Ho Municipality. Questionnaire and observation checklist were used togather data on the food safety knowledge and practices of 97 food handlersrecruited from boarding seco...

HOSPITALITY MANAGEMENT COMPETENCY REQUIREMENTS FROM TERTIARY GRADUATES IN GHANA: INDUSTRY AND ACADEMIA PERSPECTIVES

ABSTRACTThe importance of competent human resource to the development of the hospitality industry cannot be under estimated. However, literature and complaints from industry suggest a competency gap between the requirements of industry and the competencies of graduates of higher learning institutions.The main objective of the study was to assess the hospitality management competency requirements of the hospitality industry in Ghana from the perspectives of industry and academia. Employing a s...

MENU DESIGN AND FOOD CHOICE AMONG CUSTOMERS OF UPSCALE RESTAURANTS IN THE ACCRA METROPOLIS

ABSTRACT Menu design has the potential of influencing restaurant customers‟ food choice (Baiomy & Jones, 2016; Ozdemir & Caliskan, 2015). Although menu design and customers‟ food choice have attracted the attention of both academics and practitioners, the link between these two concepts have rarely been examined in the literature. Additionally, the attributes of menu design have not been clearly identified by previous researchers. This study sought to examine the effects of menu de...

WORK-FAMILY CONFLICT AMONG HOTEL EMPLOYEES IN SEKONDI-TAKORADI METROPOLIS, GHANA

ABSTRACT Work-family conflict (WFC) is an inter role conflict that arises as a result of incompatible role pressures from the family and work domains. WFC issues have been left out of studies on human resources in the hospitality industry in Ghana. Therefore, this study examined work-family conflict among employees of hotels in the Sekondi-Takoradi Metropolis, Ghana. Questionnaires were used to collect the data from hotel employees in Sekondi-Takoradi. Convenient sampling method was em...

FOOD PREFERENCES OF CUSTOMERS OF FOOD SERVICE ESTABLISHMENTS IN HO IN THE VOLTA REGION OF GHANA

ABSTRACT There is an increase in the number of food service establishments operating in the country as there is a emerging demand for food away from home. However, knowledge of customers’ food preference is critical to the sustainability of the industry. The purpose of this study was to assess the food preferences of customers of food service establishments in Ho, Ghana. The study employed the quantitative approach and questionnaire was used to collect primary data from 350 responden...

STAKEHOLDERS’ PERCEPTIONS OF HOSPITALITY AND TOURISM MANAGEMENT INTERNSHIP AT UCC

ABSTRACT Internship is one of the most effective models of practical learning in Hospitality and Tourism Management (HTM) education. It has become necessary to ensure that graduates are equipped with appropriate practical skills. Furthermore, the combination of theory and practice is viewed as an essential component of a student’s HTM education. However, there is still much debate on the nature of training collaboration that exists among the stakeholders. This thesis investigates sta...