ABSTRACT This study examined the interface between public agencies and customer satisfaction. It specifically examined the attitude of customers toward services provided by CDA, it evaluated the challenges on the quality for services provided by CDA and scrutinized the way to enhance services delivery to customers served by CDA. Descriptive cross-sectional design was employed and questionnaire and structured interview were data collection instruments used for the study, both sampling proced...
ABSTRACT In this 21st century, there is global recognition of Information Communication Technology (ICT) as a tool for best management practices in various sectors. The Kenya government encourages ICT integration in school management through the National ICT policy and strategy and entered into partnership with development agencies and private organizations to promote ICT integration. Despite the efforts, progress has been short of expectation. In Kajiado County, 51% of teachers lacked Intern...
ABSTRACT The purpose of this study was to examine the effectiveness of Human Resource Management in the Public sector in local government authority, settings conducted at Rungwe District. The specific objectives for the study were: to identify factors influencing Human Resource performance in Local Government in Rungwe District, to suggest measures to be taken for effectiveness of Human Resource Management in Rungwe Local Government Authority and to identify factors affecting effectiveness ...
ABSTRACT The study was carried out in Dodoma Municipality with the aim of investigating reasons for low youth turnout in general elections in Tanzania taking 2015 general election as a point of reference. Specifically, the study aimed at determining the drivers for youth participation in election campaign, exploring motivations for youth to turnout for voting and mapping out youth’s future political expectations. The study used a case study design which employed both qualitative and qua...
ABSTRACT This study examined the factors affecting performance of the Procurement and Disposal Unit (PDU) in the Uganda National Agricultural Research Organization (NARO).The study sought to investigate the relationship between procurement planning and performance of the PDU, establish the relationship between contract management and performance of the PDU, examine the effect of adequacy of resources on the performance of the PDU and to analyze the relationship between professionalism and com...
ABSTRACT The study examined the influence of electoral processes and democratic elections in the Republic of Sudan. This research was prompted by the fact that despite the provision in the National Elections Act of 2008 to ensure free and fair elections, what actually happens during election periods is different from guidelines; intimidation and violence in some areas of Sudan undercut inclusiveness; the NEC is seen insufficiently transparent and lacked full independence from the central gove...
Table of Contents Approval .................................................................................................................................... ii CHAPTER ONE ...................................................................................................................... 1 INTRODUCTION.................................................................................................................... 1 1.1 Introduction ........................................................
ABSTRACT The study examined the relationship between Board roles and performance of NWSC in Uganda. The objectives of the study were: to establish the relationship between the monitoring role of the Board and performance of NWSC; to analyse how the service role of the Board influences performance of NWSC; and to examine how the strategic role of the Board influences performance of NWSC. A descriptive survey research design was adopted using both quantitative and qualitative methods. The study...
ABSTRACT The study examined the relationship between leadership styles and performance of Kyambogo University. The objectives of the study were: to establish how Autocratic leadership style influences the performance of Kyambogo University; to examine how Democratic leadership style influences the performance of Kyambogo University; and, to find out how Bureaucratic leadership style influences the performance of Kyambogo University. A cross-sectional design was adopted using both quantitative...
ABSTRACT This research work assesses the effects of recruitment and selection procedures on the efficiency of the public service in Nigeria using Oshimili South Local Government as a case study. The study contends that the efficiency and effectiveness of any work place whether private or public largely depend on the calibre of the workforce. The availability of a competent and effective labour force does not just happen by chance but through an articulate recruitment and selection exercise. H...
ABSTRACT The basic aim of this study was to examine the effectiveness of the Senior staff training and development programme of the Federal College of Education (Technical) Potiskum, Yobe State with a view to assessing the extent to which the College had been able to achieve its manpower needs. The research also evaluated the extent to which the senior staff training and development programme of the College had returned values to the College in terms of increased productivity, heightened mora...
ABSTRACT This study was aimed at discovering the effectiveness of employee evaluation system used by Federal College of Education (Tech), Potiskum on its staff performance. It focused mainly on ascertaining whether the performance evaluation system being used in Federal Government College has any impact on its employees performance. The study was also aimed at discovering the type of evaluation method employed in assessing the staff of Federal College of Education (Tech), Potiskum and verifyi...
ABSTRACT This research work delved into one of the major problems in Nigeria. It showed how Nigerian Leadership style constituted obstacle to nation-building and development. We made use of primary and secondary sources of data collection. Consequently, the findings from the data collected led to the conclusion the Nigerian leadership style was really obstacle to nation-building and development. To mitigate this problem, it was recommended, among others, that there should be full implementati...
ABSTRACT This research work explored the issue of early marriage in Nigeria. It shed light specifically on reasons behind its perpetuation, its harmful consequences, shows how it constitutes a barrier to education and enjoyment of human rights by girls and how it further threatens the development of the country. The findings from respondents and extensive reading of materials related to early marriage suggest that early marriage is due to various factors including among others, the search for...
ABSTRACT The thrust of this study was the examination of the relevance ways of repositioning women for effective participation in politics. Women political participation is an issue of great importance. Women have been relegated to background politically for years. The paper point out the detrimental effects, which low participation of women, had on social, economic, political and cultural development of Nigeria. These had necessitated the reason why United Nation declared a decade for women ...